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Head of Performance, Assessment & Evaluation

At Improbable, we believe that the next revolution in entertainment and society will come from massive virtual worlds. They will create new economies and opportunities globally, changing not just how we play, but how we work and relate to each other. That’s why we’ve made it our mission to build the next generation of technologies for online multi-user games and simulations. At Improbable, you are surrounded by people who want to improve everything and everyone around them, and who compel you to improve yourself. We’re motivated by the fulfilment of solving hard problems to achieve something profound and transformative.

The impact of our team is broad and varied, as you would expect from a company like Improbable. We must focus on achieving the capacity and capability growth required of the business without compromising on the employee experience. This role touches many aspects of Improbable. From how we hire, to assessing the success of our existing employees, all the way through to ensuring we reward them fairly and how we can then progress them through our business with interesting, enriching and rewarding careers that keep them loyal to Improbable for many years to come…..and much, much more!

Areas of Impact:

• Design and implement an assessment framework which adopts a unified approach to how we interview & assess current and future employees across all business units at Improbable
• Develop organisational goals, and scorecards related to performance management and work across Improbable to identify methods to analyse and recommend new approaches
• Improve understanding of performance management and data analysis, providing training, advice and support to departments and teams. In particular, working closely with People Partners across the business to support the performance management implementation in practise across the business
• Improve the process by which we measure individual and team performance to make it more efficient, less biased, and more scalable, whilst working with the Head of Total Rewards to integrate a pay for performance philosophy
• Identify & monitor performance / skills-gaps, clarify the implications of the gaps, and make recommendations as to how the gaps should be addressed
• Serve as leading subject matter expert to all levels of our organisation; maintain strong external networks and awareness to help inform the business internally of developing performance management tools and processes
• Support Improbable as we change from traditional performance management to a developmental approach

We'd like to hear from you if you identify with any the following:

• Significant experience leading programmes of work for performance management and assessment; ideally a track record of driving change in this area and implementing new tools and processes within an organisation at scale
• Experience in being an individual contributor, delivering against strategy in a fast moving, dynamic environment where things can change quickly and the right solution to a problem is often ambiguous
• A strong understand of a services environment, where different project reporting structures require sophisticated feedback loops for managers and their teams to be connected
• Proven track record in influencing change around performance management processes, especially amongst senior decision makers and removing roadblocks to ensure progress
• Comfortable acting as a coach and advisor to employees at all levels of the business on performance management related issues
• Have a passion for creating fair, inclusive and diverse environments where opportunities are created and provided for all!

While we think the above experience could be important, we’re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply.

About Us

Improbable is determined to foster an environment where people can do their best work and feel like they belong. We believe a healthy culture, strong values and contribution from a diverse range of individuals will help us to achieve success.

We do not discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age disability, veteran status, genetic information, marital status or any other legally protected status.