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Head of Customer Success

Mythical Games
Sherman Oaks, California, United States
1 month ago
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We are Mythical Games. A Venture-backed next-generation game technology company at the intersection of video games and economics led by industry veterans. Our goal is to lead the industry in supporting the launch of exceptional video game experiences that leverage distributed ledger technology by providing a platform of robust technology, tools, and data for game developers.

We are looking for a dynamic Head of Customer Experience who will lead the customer services and experience team. As the Experience Head, you will be responsible for managing, transforming, and scaling customer experience across all our products. You will partner with stellar talent across the company and be the keystone to driving and delivering an amazing customer experience every day for our customers.

This position will report directly to our Chief Operating Officer.

What You’ll Do

What We’re Looking For

Our team values diversity and believes that it strengthens our games, products, and communities. We strongly encourage POC, folks with disabilities, those belonging to the LGBTQIA+ communities, and folks across all gender identities to apply.

We offer our team benefits such as (but not limited to) high-quality Vision, Dental, and Health Care, generous Parental Leave, and Unlimited PTO to ensure that they actually take time off without the stress of needing to accrue time.

If you need assistance around accommodations due to a disability, please reach out to accessibility@mythical.games. We’ll be with you as soon as possible; our goal is to ensure an accessible and equitable interview process for everyone.

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