Head of Commerce Business Operations and BI

Seattle, WA
1 month ago


About Twitch

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn , Twitter and on our Blog .

About the Position

The Twitch Commerce team provides streamers monetization tools to make a living on Twitch. We are dedicated to evidence-driven decision-making and use data to help streamers grow their small businesses. The Head of Business Operations and BI leads a growing team of data analysts, Business Managers, BIEs who provide insights necessary to grow the Commerce business and provide more innovative monetization solutions.

You will work cross-functionally across the organization to understand all aspects of Twitch Commerce. You will help identify and evaluate new market and product opportunities, and drive strategic recommendations with actionable insights. You will partner with Twitch Commerce leaders and leverage your analytical mindset and knowledge of operational insights to optimize business performance, help prioritize roadmap and deliver best-in-class execution.

You will be responsible for ensuring that we have adequate data infrastructure and reporting, that we inform operating models with predictive capability and that we have a research agenda to discover product-defining insights. You will have relentlessly high standards for data engineering product management, value design and research, and you raise the bar for what rigorous, important, timely, and business-relevant BI is at Twitch. You will shape the way business performance is measured, define what questions should be asked, and lead the development of analytics methods and tools to support our growing business.



Bonus Points


We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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