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Hardware Lab Technician

The Lab Technician supports the team by managing the test lab, inventory, and PoE Video Recording System. This position will be responsible for receiving and tracking new Test Devices and transporting them to KWS or other test sites. The Lab Technician will work closely with the Test Leads and Test Manager to continue to improve and innovate on current best practices.

This Position is 100% On-Site, and NO WFH options exist.
This position requires you to have a working personal vehicle during work hours, and includes arming and disarming a security system at a secondary work-site daily.

Primary Location: Bothell, WA
Secondary Location: Bellevue, WA

Responsibilities

• Inventory management using the database for the projects’ equipment including clients property at Keyword site as well as Keyword property which includes but is not limited to:
  • PCs (including monitors and accessories)
  • Consoles (Development kits, Retail kits)
  • TVs
  • Various parts and accessories
• Manage the PoE Video Recording System which includes but is not limited to:
  • Installing the cameras and cabling
  • Maintaining and building the server and any required software
  • Ensuring that all video are retained for 90 days
• Prepare PCs and consoles for testing by installing required tools
• Develop and maintain documentation for tool usage, asset management, and various procedures pertaining to the role
• Coordinate to provide necessary equipment for test labs and location with test manager
• Keep up with the most updated technologies for the video game industry and develop a plan to integrate into the project
• Support Keyword clients by quickly reacting to their requests
• Support side projects requested by Test managers, which contribute to Keyword’s global success
• Assist with other duties as needed

Qualifications

• Very high attention to detail to drive and execute coordinating procedure and processes with maximum precision
• Ability to be fast and effective to quickly meet deadlines and requests
• Outstanding verbal and written communication ability to successfully interface with Clients
• Desire to drive and improve Departmental Processes to help continually evolve and develop
  the program
• Strong understanding of IT \ Networking \ PC Troubleshooting
• Bonus if the candidate has basic coding knowledge and interest in learning

Requirements

• Associates degree or equivalent experience in a Computer Science or Engineering field
• Working transportation
• A+ \ N+ Certification preferred but not required
• Customer Service and/or Sales background a plus
• QA Testing background a plus

Benefits

At Keywords Studios we provide all our contingent workforce with:

• Paid Time Off (including sick days and holidays)
• 401k (3% matching)
• Medical, Dental and Vision benefits
• Mileage reimbursement for On-the-clock transportation