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HR Operations Team Lead (Hybrid)
1 year ago
Company Profile
Keywords Studios Italy, a Keywords Group company, provides international media localization, translation, voice recording, localization testing and international content creation services through its network of project managers, recording studios, and selected linguists around the world.
Role Overview
We are looking for an experienced and results-driven HR Operations Team Lead to work with the HR Manager in order to align our HR initiatives and functions with business objectives and business needs. Duties for the HR Operations Team Lead will include aligning staff to business objectives, enhancing staff performance, supporting employee training and development, enhancing recruitment efforts, leading a team of HR Generalists, maintaining employees relations.
Requirements
Duties & Responsibilities
Drive the team in order to achieve the departmental targets assigned by the HR ManagerAlign with the HR Manager to assure congruent HR processes and procedures as well as proactive sharing knowledge and best practicesOversee the hiring process and onboard new employees into the Studio according to Keywords culture and policiesWork closely with management and employees to improve work relationships, build morale, and increase productivity and retentionIdentify training needsParticipate in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are metConsult with line management, providing HR guidance when appropriateSupport the HR Manager in the day-to-day performance management guidance to line management (e.g., counseling, career development, disciplinary actions) involving the team as wellProvides HR policy guidance and interpretationAdministering payroll working with the external payroll agencyPreparation of legal documents (employment contracts, salary amendment letters, bonus letters etc.)Performs other related duties as assignedThe ideal candidate for this role should have: a good understanding of business functions, good communication skills, good interpersonal skills, strategic thinking, and good organizational skills. The noteworthy HR:Technical Skills- Degree in Economics, Psychology, or another relevant degree
- Minimum of 6 years experience as HR Generalist
- Minimum of 1 year experience as HR Team Lead
- Proven experience in training and development projects in multinational companies
- Good understanding of business functions
- Advanced knowledge of local employment law (Italy) is compulsory
- Excellent English both written and verbal
- Strong knowledge of Office (Excel in particular)
Behavioural Skills
- Must be a team player
- Integrity, honesty, confidentiality and builds trust with others
- Positive and can-do attitude
- Flexibility
- Willing to operate in a hands-on HR role, with varied responsibilities
- Confident working closely with all levels of organization, being approachable and able to build strong and trusting relationships
- Excellent interpersonal and customer service skills
- Excellent project management skills
- Excellent organizational skills
- Excellent time management skills with a proven ability to meet deadlines
- Excellent Problem-solving skills
- Proactive nature and goal-oriented approach
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