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HR Operations Coordinator

Riot’s People team exists to help Rioters make better decisions around its talent. We bring our expertise to all of those typical HR activities such as hiring, onboarding, development, diversity and inclusion, performance management, benefits, perks, compensation, big events, labor relations, off-boarding so that all Rioters can flourish

Reporting to the HR Operations Manager, as an HR Operations Coordinator, you will provide daily administrative support to Riot’s HR Operations team, ensuring exceptional customer service in responding and resolving HR-related questions and issues, manage on-boarding, off-boarding, Rioter life cycle changes, and the governance of employee files and HR records maintenance. Additionally, you will maintain comprehensive knowledge of HR programs, plans, policies, and processes. 

Responsibilities:

• Support Rioters with data entry of new hire information and personnel changes
• Work on Rioter data transactions within HR systems to include : on-boarding, off-boarding, transfers, and payroll through Workday
• Manage the on-boarding and off-boarding experience for Rioters
• Partner with Riot's Denewb (new hire orientation) team
• Support I-9 verifications and conduct audits
• Perform audits to ensure data integrity in HR Systems and information is accurate for processing transactions
• Process electronic personnel records for all Rioters
• Resolve and respond to Rioter inquiries by email, case management, and in-person
• Support employment verifications and unemployment claim inquiries
• Participate in the review and implementation of process improvements
• Meet performance and service level metrics for the timeliness, accuracy, and Rioter engagement
• Perform other related responsibilities as required

Required Qualifications:

• High School Diploma or a General Education Degree
• 2+ years in HR Operations, or similar HR Coordinator role
• Advanced level knowledge of Workday 
• Experience working with HR systems
• Understanding of the HR lifecycle
• Background working with HR teams and professionals (HRBPs, Total Rewards, Recruiters)

Desired Qualifications:

• Background operating in an HR Shared Service environment
• Experience with Google Suite, Greenhouse and ADP is a plus

For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

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It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).