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HR Business Partner

Open to Chicago-Area Candidates Who Can Be Onsite Occasionally #LI-Hybrid

Who We Are

At Level Ex, we advance the practice of medicine through play - using technology and design from the consumer games industry to accelerate the adoption of new skills and techniques in healthcare. Level Ex is the first Medical Games Studio - making video games for doctors. We are in the business of genre creation - what we are doing has never been achieved before. Our People team therefore has the unique challenge of pulling in the best elements from game development and healthcare culture to create the ideal work environment for the talent we want to attract. We need a new HR Business Partner to help us make Level Ex the best place our employees have ever worked, as well as the place they've done their best work, ever.

Who You Are

You bring an authentic passion for employee experience, management coaching, DEIB, and creating a culture of feedback and performance. You have a proven track record of establishing successful partnerships with leaders; and helping them shape and execute their people strategies. You thrive in an environment where you are both strategic and hands-on tactical.

What You'll Do

Reporting to the VP of People and Culture, you will be entrusted with and accountable for the following:

• Becoming a trusted confidant and advisor to people leaders across the organization so that you can provide manager coaching, training and support;
• Developing strategies to improve employee engagement, performance, and development, including competency-based talent development initiatives, mentoring programs and career growth planning;
• Managing our semi-annual performance and compensation review process;
• Providing thoughtful guidance and support to our people leaders on performance management issues and, where applicable, terminations;
• Analyzing employee engagement trends and metrics to determine priorities for People Team initiatives;
• Partnering with and supporting our "Raising the Score" group on Diversity, Equity, Inclusion and Belonging initiatives, and partnering across functions to help attract, develop, and retain underrepresented talent;
• Creating internal communications that gather feedback from employees and share information and insights, in a voice that challenges the stereotype of boring HR legalese and celebrates the amazing group of people we've gathered with a sense of gratitude, humility, and fun (we are a games company after all!);
• Acting as an ambassador of our brand, culture, and mission - both internally and externally;
• Documenting processes, policies, and procedures to establish a repository of institutional knowledge to be leveraged across the organization;
• Working with the VP to ensure all of our solutions and procedures are compliant with employment law and EEOC regulations;
• Handling confidential information with the utmost maturity, discretion, and diplomacy.

Competencies, Skills, and Mindsets You Possess

Strategic and Innovative Mindset

• Familiar with how small, scrappy businesses work, with a deep understanding of how various functions interact, and how People initiatives can help them drive success.
• Thinks strategically about the future and uses insights to motivate and develop self and others.
• Drives performance through processes for monitoring progress and measuring results.
• Change Agent – strives to raise the bar and inspire the same from others, proactively and passionately driving change initiatives with a 'can do' attitude.

Self-Awareness and Emotional Intelligence

• Possesses the emotional intelligence needed to influence and direct a wide range of personalities through significant growth and change.
• Is aware of personal strengths and weaknesses, and is strategic about leveraging the strengths of others to complement their own.
• Is courageous in asking for help, speaking up when you don't understand, and admitting mistakes.
• A leader who is dependable, transparent, authentic, and accountable.

Thoughtful & Effective Communication

• Effective relationship-building skills at all levels of an organization, with the ability to maintain a continuous pulse on the culture.
• Clear thinker with a strong sense of ownership who'll establish clear responsibilities and actively provide feedback and direction to individuals and teams.
• Able to grasp the Level Ex "voice," and both write and speak clearly, making processes and ideas easy to understand, while weaving empathy and humor into your communications.
• Inspiring - helps connect employees with the purpose and mission of Level Ex.
• Strong public speaker, comfortable leading training and outreach efforts.

Conflict Resolution & Problem Solving

• Strives to understand all facts and perspectives in times of conflict to find common ground; demonstrates curiosity by asking questions, conducting research, and seeking out relevant information.
• Acts impartially and in the best interests of the business when there are divergences in goals or opinions, coaching through difficult issues to collaborative resolution.
• Exercises analytical skills, knowledge, and experience to make informed decisions and solve problems.

Experience You Have

• 5+ years of progressively responsible experience in HR/People Operations/People Management. Experience in creative, tech, and start-up companies preferred.
• Track record of successfully partnering with leadership to develop People strategies, processes, and programs.
• Experience owning at least one HR initiative (employee engagement, performance management, career development, compensation planning and the like) from ideation, through execution, to measuring effectiveness and optimizing (don't worry, you'll have support here, but you need to be able to drive from start to finish).
• Prior responsibility for coaching people managers.
• Experience with HR metrics; personally synthesizing findings and reporting on data-driven insights.
• Public speaking, internally or externally, to educate and motivate.
• Proficiency with at least one online talent management platform, HRIS, and ATS (we use Lattice, Rippling and Greenhouse, respectively, but are more concerned with your ability to quickly learn new systems than prior experience with what we use), as well as comfort working in both g suite and Microsoft Office Suite.

Benefits & Perks

• Multiple health insurance plans, one with 100% company-paid premiums at all levels
• 401(k) with generous company-paid match
• Family-friendly benefits; 4 weeks of PTO, 2 weeks of company holidays, dental, vision, optional pet insurance, and more!
• Hybrid work environment with an office in Chicago's Loop (plenty of game consoles and snacks for every diet)
• In-person and remote-friendly events, i.e., board games tabletop simulator, Jackbox Games, DEI events, game jams, virtual happy hours

Interested?

For the fastest consideration please send us your resume along with a cover letter sharing why you're a fit for this important HR role. Meet some of our incredible team here, and learn why you'll enjoy our company and culture - Video: Why Join Level Ex.

Equal Opportunity Statement (EEO)

Level Ex provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender identity or expression, medical condition, genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

No Agency or Recruiter submissions will be accepted.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

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Please be aware of scammers impersonating Level Ex recruiters. All email correspondence regarding jobs with Level Ex will come from a level-ex.com email address. If being contacted by someone with a levelex.works, levelex.careers, or any other email address it is fraudulent - please do not respond.