Guest Experience Team Lead/Supervisor

The Void
Arcadia CA US
14 days ago

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The VOID

We live in an age where endless entertainment options exist at our fingertips, yet we still have a real need to get out of the house and share new experiences with our friends and family. At The VOID you will walk into new dimensions and experience worlds without limits. The VOID presents the Future of Entertainment. Only limited by imagination, our advanced hyper-reality technologies allow you to see, move, feel, and hear our digital worlds in a completely immersive and realistic way.

GUEST EXPERIENCE TEAM LEAD

The VOID is looking to hire an exceptionally sharp, talented, and experienced full-time Guest Experience Team Lead for our Santa Anita Mall location (Arcadia, CA)(Close to the Gold Metro Line).

Are you a customer service Rockstar who would like to help build the future of a rapidly growing up-and-coming company that is expanding to major cities around the world? Do you want to work in a fun environment where entertainment technology is being taken to the next level and opportunities are endless? If so, please read on about this job in virtual reality entertainment!

The Guest Experience Team Lead indirectly manages all VOID Terminal employees (VR Technicians & Guides) from an operational standpoint and assists the General Manager in higher level duties. The ideal candidate is someone who has exceptional front-line customer service skills and is organized, motivated, and flexible.

WHO YOU ARE

The VOID provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex or pregnancy, national origin, ancestry, citizenship, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, military service, veteran status, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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