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Guest Experience Guide (Part Time) - Hong Kong

Sandbox VR
Hong Kong
4 years ago
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Who are we?

We’re Sandbox VR, and we’re the most advanced virtual reality experience in the world. Inside our rooms, we take you on thrilling adventures and transform you into new characters. Our experience is like the movies, except you’re actually with your friends inside the movie.

We are a team of successful startup veterans with deep experience in VR, gaming, technology and hospitality. We're funded by leading global tech investors including Andreessen Horowitz and Alibaba.

Since we launched in 2017, we’re now live in 8 locations and 6 countries around the world (4.5 stars on Yelp, and the #1 Activity in Hong Kong and Singapore on TripAdvisor), and we’re quickly expanding.

What you’ll be doing.

You will be responsible for delivering incredible VR experiences to our guests in all aspects of our daily operation, whether it’s their first time trying VR or an avid fan. You help guests know what to expect, support them in seamlessly traveling from one reality into virtual reality, and ensure that guests have safe and impossible-to-forget experiences. With the support from your colleagues, you will be working in a collaborative, technology-driven and hospitality-focused environments.

Deliver An Incredible Guest Experience - you will introduce to our guests what to expect, what makes us stand out, help with VR gear suiting-up and suiting-down, ensure a safe and fun experience, encourage them to come back again and share their memorable experiences with friends.
Troubleshoot - you will monitor, manage and troubleshoot technical issues agilely that may arise from the newly introduced and amazing technology, for we pledge to bring our guests the most advanced VR experience in the world.
Help Sandbox VR Grow - you will need to assist in documenting your findings, put forward suggestions and implement solutions to improve the the efficiency and guest experience of Sandbox VR.

How do I apply?

If you’re interested in this role, please apply here. We’d like to see at least a CV or LinkedIn, and a short cover letter/email/blurb on why you are the right fit for us.

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