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Global Account Manager
1 year ago
Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Global Account Manager
San Mateo, CA / Hybrid
The Global Account Manager will work across Sony Interactive Entertainment (SIE) and partner teams to define and deliver agreed commercial and strategic objectives globally
The Account Manager will be an evangelist for PlayStation, with the knowledge and ability to promote all aspects of the business and platform, discovering new opportunities and driving the business forward. They will provide industry expertise and mentorship internally and externally, advising on commercial best practice and specific territory opportunities and nuances. The Manager will maintain a network of key internal and external contacts to ensure activities can be driven effectively.
The Manager will ensure a smooth process for the content pipeline, and be the first point of escalation for multiple teams internally and externally, with the ability to understand and find resolution for all issues that may impact the Partner’s business with SIE.
Responsibilities:
- Lead the day to day business activity and overall health of the Partner, being the primary point of contact for business queries.
- Identify and complete opportunities for the Partner to align with SIE central initiatives.
- Own and implement agreed Joint Business Plan initiatives with the Partner.
- Where applicable, ensure that partnership contractual requirements are adhered to by SIE and the Partner.
- Lead product release and lifecycle planning with internal departments and the Partner.
- Extensive knowledge of Partner’s portfolio, strategy and forecasts.
- Identify business opportunities across Partner’s portfolio and live services.
- Develop KPIs / metrics and conduct performance analysis for key content and initiatives.
- Communicate business, platform and policy updates to Partners.
- Facilitate data analysis requests internally and externally.
- Lead business / policy / platform escalations and waivers through operational and technical channels (Product Management Team, Finance, DevNet etc), and identify and resolve operational / process challenges that impact revenue and Partner relationship.
- Work with the Partner and internal teams to deliver physical and digital best practice across the whole product lifecycle.
- Identify and deliver content suitable for specific platform activity and campaigns.
- Identify Partner content to drive a PlayStation message and point of difference.
Qualifications:
- 5+ years in external partner facing position (e.g. sales, account management, business partner relations).
- Experience working with and selling to large, sophisticated global organizations with highly matrixed teams.
- Communication, presentation and relationship management skills at all levels.
- Strong Negotiation and facilitation skills.
- Extensive games development and publishing experience, or comparable media / entertainment / technology industries.
- Globally minded
- Bachelor Degree
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
The estimated base pay range for this role is listed below.
$87,500 — $131,300 USD
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.