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DesignOps Manager

Please note that the position could be located in the Greater Toronto Area or at another studio in the world.

We are EA

And we make games – how cool is that? In fact, we entertain millions of people across the globe 24/7 with the most amazing and immersive interactive software in the industry. But making games and delivering a flawless player experience is hard work. That’s why we employ the most creative, resourceful and passionate people in the industry.

The Challenge Ahead

EA is looking for a design-focused Operation Manager to help our team increase our operational excellence. We aim to continuously improve the way we communicate and work within Design, and with the rest of the organization. From team goal-setting, to on-boarding, to program development for design workshops and communications: this role will have a significant impact on Product Design’s effectiveness and impact at EA.

What You Will Be Doing

• Build strong relationships with cross-functional business partners, leading and influencing multi-disciplinary teams in order to drive global studios initiatives forward.
• Leads the process of culture creation in coordination with Head of Experience Design and Design leaders
• Own planning and execution for team communications, design all-hands, the design blog, and design sprints and workshops
• Assist in headcount planning, team budgeting and expensing, meeting logistics, and software/tools management
• Assist in design staffing and allocation on design-led product initiatives, and partner with design leadership to plan, prioritize, and present work to the company
• Assist in refining and harmonizing the design process across all of our product pillars
• Drive the creation of case studies and proof points to showcase the capability of the Design function

What You Should Have

• Must have a proven track record of Design Ops / Program Management experience on a product design team, or equivalent experience as a Producer or Executive Producer at a design agency
• Demonstrated program and project management skills—you possess masterful organizational and execution ability to work across studios, businesses, products, and disciplines.
• Solid understanding of product design teams and design thinking process
• Adept at building lasting, high-quality working relationships with multi-disciplinary teams
• Demonstrated experience developing OKRs, pipelines for sharing and critiquing design work, and executive design reviews
• Outstanding written and oral communication skills
• Through trial and error we've learned that people don't apply unless we provide a guideline. However, what’s more important to us than a number is the experiences you’ve had and the skills you’ve developed—regardless of the length of time it took to get where you are. Do you have 20+ years of experience? Awesome, please apply. Have only 3 years, but feel you meet the requirements above? Great, send us your resume.

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What's In It For YOU? Glad You Asked!

We love to brag about our great perks like comprehensive health and benefit packages, tuition reimbursement, RRSP with company match and, of course, free video games. And since we realize it takes world-class people to make world-class games, we offer competitive compensation packages and a culture that thrives off of creativity and individuality.

Unleash Your Inner Genius - Apply Today

EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Looking forward to hearing from you.