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General Manager - Old Orchard

The Void
Skokie IL US
6 months ago



The VOID is a fully immersive, hyper-reality experience for our Travelers (Guests) and their friends and family. Our advanced technologies allow our Travelers to see, move, and feel our digital worlds in a completely realistic way. Now we’re looking for more talented team members to join us and take our technologically advanced experiences to the next level. This is a unique opportunity to join our team as The VOID expands to major cities around the world.

What You'll Do

The VOID is seeking a talented General Manager for our upcoming Skokie, IL location to build and lead a customer-facing team as we chart our path to the future. The successful candidate will join our Guest Services team and have primary responsibility for achieving financial targets for their location, developing teammates, and cultivating fans among a growing audience. The ideal candidate has experience running retail stores, location-based entertainment, or other dynamic, team based operations. Responsibilities include supervision of day to day operations, staff recruitment, delivery of employee training, staff scheduling, guest care, marketing operations, and location profitability. In addition, the General Manager will collaborate with subject matter experts across the company and be responsible for optimizing profits while adhering to company standards and service levels. Reporting to the Regional Manager, the successful candidate must have impeccable customer service skills and be an organized, creative, and motivated leader. Help us build the future of The VOID!


As a key company leader, the General Manager is responsible for local market planning, operations, and growth. Activities include, but are not limited to, the following:

Who You Are

The VOID provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex or pregnancy, national origin, ancestry, citizenship, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, military service, veteran status, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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