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Game Security Operations Analyst - NHL

Game Security Operations Analyst - NHL

EA SPORTS is one of the most iconic brands in entertainment with over 25 years of innovation, passion, and connecting millions of players across the globe to their favorite sports, teams, and players. EA SPORTS NHL has revolutionized sports gaming for tens of millions of players around the world, pioneering award-winning and creative technology and experiences that connect players to the speed, skill, and creativity of the NHL.

The EA SPORTS NHL franchise is founded on passion and new ideas. Located in Vancouver, British Columbia, the team is composed of remarkable talent on a mission to accomplish on-ice experiences that connect gamers around the world through play. If you're a creative pioneer with a passion for your craft, you will have the chance to turn a job into something you love.

We are looking for a Game Security Operations Analyst who is passionate about security operations and how we provide a fair, fun, and safe environment for millions of players everyday.

Your Responsibilities

• Perform analysis on suspicious player behaviors using data and analytical evidence to determine if enforcement actions are correctly applied
• Work with the Security Operations team, responding to security incidents and ad-hoc investigations related to game security and enforcement
• Perform forensic investigations to understand how bad actors are exploiting infrastructure or game design flaws
• Provide insights and business intelligence on player behaviours using Splunk and other analytics to help make decisions
• Work with the Data Science team to tune detections and improve the player experience
• Communicate operational risks and trade offs to product teams

Your Qualifications

• You enjoy fast-changing threat landscapes and different challenges day-to-day
• You are comfortable working with Splunk and other data analytics tool
• Knowledge of NHL and HUT is a plus
• Experience with information security or game security
• Experience incident management
• Experience with live-service operations
• Experience with data visualization tools such as Tableau, SAS, Grafana