GSOC & Intelligence Manager, Global Security

We are seeking a highly motivated and experienced GSOC & Intelligence Manager to lead and oversee the day-to-day operations of our Global Security Operations Center (GSOC). Reporting to the Snr. Director of Global Security, you will play a critical role in ensuring the safety and security of Roblox employees, assets, and operations worldwide. This position requires a strong leader with exceptional communication, analytical, and problem-solving skills, and the ability to thrive in a fast-paced and dynamic environment.

You will:

• Manage the day-to-day operations of the GSOC, including monitoring security systems, responding to incidents, and coordinating with internal and external collaborators.
• Develop and implement operational procedures and protocols to enhance the efficiency and effectiveness of the GSOC.
• Oversee the collection, analysis, and dissemination of security intelligence to inform decision-making and support incident management, crisis management, and travel safety and security.
• Lead and mentor a team of GSOC operators and analysts, providing guidance, training, and performance feedback.
• Collaborate with cross-functional teams to ensure alignment and integration of security operations with business objectives.
• Serve as the primary point of contact for Global Security, managing mass communication and fostering strong relationships with internal and external partners.
• Drive continuous improvement initiatives to optimize GSOC performance and leverage technology to enhance situational awareness.
• Support incident management, crisis management, and travel safety and security programs by providing timely and accurate information and coordinating response efforts.

You have:

• Bachelor's degree in Security Management, Intelligence Studies, or a related field/ experience; advanced degree preferred.
• 5+ years of experience in security operations, with a focus on GSOC management and intelligence analysis.
• Proven experience leading and managing a team of security professionals.
• Strong understanding of security technologies, risk assessment methodologies, and incident management frameworks.
• Excellent communication, interpersonal, and presentation skills, with the ability to effectively convey information to diverse audiences.
• Experience with mass communication platforms and strategies.

You are:

• A highly motivated and dedicated leader with a strong work ethic.
• A skilled communicator with the ability to build relationships and influence collaborators.
• Diligent and meticulous, with a passion for problem-solving.
• Calm and decisive under pressure, with exceptional crisis management skills.
• Adaptable and flexible, thriving in dynamic and fast-paced environments.
• A great teammate, promoting trust and cooperation among colleagues.
• Committed to maintaining the highest standards of professionalism and discretion.