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Functionality QA Project Manager

Our Vision

A world-class partner to the games industry, trusted to deliver the highest quality services

with passion, expertise and agility

Our Purpose

To serve our partners by enhancing the experience of gamers across the world

through our passionate and expert team

Our Values

Quality, Passion, Agility, Customer Focus, Teamwork

Over the last 20 years Universally Speaking has built a reputation as a trusted partner in supporting studios to make some of the world’s greatest games and applications.

Games are only great when you step forward and bring your best skills to the team. Are you ready for your challenge?

You will be a managing multiple high performing test teams on the latest unreleased titles, providing direction, strategy, and oversight for your team.

You’ll have a passion to get things right, excellent attention to detail, a thorough approach, and you’re open to learning new skills and working across departments with multiple colleagues to meet challenging deadlines.

As a Project Manager, you’re the key contact for many of our world class clients, expected to be knowledgeable, pragmatic, and approachable at all times. You are responsible for making sure we deliver on time, and to the highest possible standards.

Requirements

Key Responsibilities

• Establishing and building client relationships via outstanding communication skills, organisation, and using multiple channels to help clients reach their goals.
• Guaranteeing high standards of delivery and on-time results for a variety of titles and engagements.
• Ensuring all your teams follow the Universally Speaking test process through the whole project’s lifecycle.
• Creating and improving workflows and processes in hand with the Head of FQA to help raise the bar for all aspects of our service.
• Reporting on progress through regular KPI updates, reports, daily meetings, resource management tools, and financial updates.
• Discuss with, advise, and produce quotes for clients in partnership with the Sales team to deliver a wide variety of QA strategies across diverse projects.
• Tracking project financial cost and revenue to make sure we hit forecasted targets and Client budgetary requirements.
• Manage your reports directly through regular 1-2-1s, PDPs, and where required performance management and disciplinary processes.
• Lend your experience and guidance to all members of your team to help them overcome challenges and grow as individuals and a function.
• Speak up for your people when they have concerns or need help.

Knowledge and Skills

• Great at engaging with a variety of clients and building strong relationships.
• Are passionate about video games.
• Experience in software testing and knowledge of QA Tools.
• Can negotiate with intelligence and pragmatism.
• Are a quick learner and highly adaptable.
• Have a keen eye for detail.
• Have an inquisitive mind.
• Are an excellent team player, with the ability to work under pressure within tight deadlines by organising and making best use of your teams.
• Can mentor and coach, supporting and training others to be their best.
• Are pro-active, tenacious, and enthusiastic.

It’s really useful if you have done some of the following but if not, we can teach you

• Experience solving rapidly shifting resource challenges across multiple streams
• Established communication patterns with major clients to successful outcomes
• Awareness of VR and Game industry trends and developments
• Been involved in Compatibility & Compliance QA
• Used version control software, issue task tracking or project management tools
• Experience in using Jira

Benefits

What can we offer you?

• Training and support with career goals
• Wellbeing Portal
• Social events and celebrations
• 28 Days Holiday including Bank Holidays
• Did we mention being part of the team that delivers new unreleased games? or getting to experience AAA titles prior to release?