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Frostbite Project Manager (Jira/Tooling)

"All Keywords staff are temporarily working from home due to the COVID-19 pandemic." And " For the time being this position is remote until health restrictions allow a return to office"

Frostbite is the one engine for Electronic Arts and through our unique development challenges, we aim to produce a functional, reliable, usable and high-performance product for our game developers. As a Project Manager for Frostbite, you will join to gather feedback from cross-functional teams, create process improvements and maintain strong relationships with key stakeholders.

Requirements

• Provide JIRA subject matter expertise in discussions regarding governance within JIRA, especially as new implications arise in the environment with internal/external users accessing the current and new instance

• Creating and maintaining technical and/or user facing documentation for training

• Providing data analysis, process improvements, creative problem solving, and cross-functional collaboration

• Collaborate with cross-functional teams across organizations to gather requirements to develop and deliver solutions to optimize the tooling experiences for Project Managers

• Ability to balance user requests and business needs against established JIRA governance best practices.

• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress

• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams.

• Strong familiarity with project management software tools, methodologies, and best practices

• Measure project performance to identify areas for improvement

• Ensure support issues and other plan interrupts are resolved in a timely and cost-effective manner

Good To Have:

• Perform Jira administration of Atlassian tools: Jira and add-on support Jira Structure by ALM Works

• Jira Administrator with Migration Experience and ability/skills to manage E-T-E migration process

• Business Process Analysis as it relates to workflow configuration, support of ongoing requirements, and environment management

• Main Plugin -Structure-maintain and create product backlog—Experience with Structure plugin is a Big bonus.

• Design and develop workflows; build custom applications; develop mechanisms to automate manual processes

• Building dashboards and reports.

• Developing and executing automation (eg. workflows) in close collaboration with cross-functional team members/key stakeholders

• Manage all aspects of the Atlassian tool chain including workflows, custom fields, schemes, add-ons and integrations for the Project Management team

• Create, customize, and maintain support dashboards and advanced filters for end users reporting capabilities

• Develop metrics dashboards, heatmaps, reports to provide development teams and senior leadership with meaningful operational/performance metrics and status reports

• Technical Experience

• Implementing custom JQL functions (Jira Query Language)

• Developing custom scripts/Rest APIs

• Knowledge of Structure’s Expr formulas

• Experience creating JIRA plugins.

Contract Duration- 6Mths