Front of House Administrator (10-Month Fixed Term Contract)

Sega Europe
Horsham, United Kingdom
20 days ago


There is an exciting opportunity to join our fast paced, world-class games studio as a Front of House Administrator.

As the Front of House Administrator, you will be the first point of contact for our employees, external visitors, and callers alike; providing everyone with a positive experience at the studio. You will support the wider operations team and ensure security standards are in place for all visitors to the studio.

You will have a positive outlook and be able to deal with queries from employees and visitors alike in authentic way, be focused on the job at hand, and be able to work independently as well as part of a team.

Key Responsibilities

This exciting role will see you working as part of the existing Front of House team liaising with a range of staff and getting to know the wider studios. You will be responsible for looking after the front desk at either of our two studios based in central Horsham, answering calls and correspondence from visitors and employees and welcoming visitors into our studios assisting with parking if requested. When meetings are held, you will assist in booking meeting rooms and catering where needed, ensuring staff and visitors have the necessary security passes and issuing non-disclosure agreements when requested.

As Front of House Administrator, you will also be responsible for all incoming and outgoing courier deliveries or post and arranging all outgoing couriers by ensuring all necessary documents are completed correctly. You will be responsible for ordering, unpacking, and maintaining our breakfast supplies and maintaining proper housekeeping of all studio areas alongside the Studio Support Assistant. A large part of the role will also be the booking of all company travel requests including Visa applications and taxis and ensuring the proper approvals are in place for each booking. You will also assist with studio events, both internal and external, and support the senior management teams and wider studio with ad hoc requests.

Knowledge, Skill and Experience

Please note, we cannot sponsor a VISA for this position so applicants must have the Right to Work in the UK.

Creative Assembly is about the right people making the best games. We are united through our values; Quality, Focus, Teamwork, Respect and Trust.

Winner of multiple Best Place to Work Awards, we house many talented people, from trainees to industry veterans who constantly challenge us and make sure we are striving for the best within our games and our studio life.

We have studio sites in Horsham UK and Sofia Bulgaria, including a number of bespoke state-of-the-art audio suites and a dedicated motion capture site.

Currently we are working fully remotely, and we continue to assess the COVID-19 situation with the safety of our staff our number one priority. We are still actively recruiting and onboarding new staff each week. Our expert IT and HR teams will set you up with everything you need to join remotely whether you will need to relocate to the UK (or within the UK) now, or at a later date.

We offer many benefits to support you and your family including:
*some of the above in-studio benefits are on hold while we work remotely during COVID-19. Our studio sites have disabled access. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.


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