This job might no longer be available.
Fraud Strategist
2 years ago
PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Fraud Strategist
San Diego OR San Mateo, CA
The Global Payments and Fraud Management teams are the guardians of customer trust for PlayStation® and the PlayStation® Network.
We are looking for individuals that are passionate about our brand and combating fraud, have a high sense of integrity, and excel in building positive relationships! Our team partners with cross functional internal teams to lead and drive forward multiple simultaneous strategic projects for fraud mitigation. You will lead efforts that require deftly balancing multiple external relationships including those with game publishers, fraud solution suppliers, and fraud industry organizations.
We need team members with a strong understanding of online fraud, the incentives of fraudsters, the hunger to outsmart them, the creativity to think like them, and an ability to use new and existing tools to halt them. The person in this role will be a fraud domain specialist.
We are committed to building a next generation fraud and risk platform that supports the global, fast growing PlayStation® Network customer base, outstanding PlayStation® consoles, and all PlayStation® products.
Your primary responsibilities will be building and driving effective day to day relationships with multiple teams to facilitate the delivery of strategic fraud projects. You will collaborate cross-functionally with multiple worldwide business units and outside 3rd parties to clearly identify, explain, and communicate their involvement, goals, expectations, tasks, and timelines.
Responsibilities:
- Investigates current fraud and abuse methods and creates strategies to mitigate fraud trends globally across digital marketplaces, app stores, websites, and social media platforms
- Works with legal, security, and cyber intelligence teams to identify and suppress gray market fraud
- Drives alliances with outside sources such as the ESA Intellectual Property Protection and Security Group, NCFTA, law enforcement, and competitors
- Works with product teams to define fraud requirements, stories, mockups, etc. to advance the system delivery of fraud strategies
- Understands and balances the customer experience effect of fraud recommendations
- Assists the fraud strategy team in defining strategic product vision, evolution of the fraud services roadmap, technology strategy, and architecture
- Supports creation of strategy and recommendations for fraud products and processes
- Facilitates fraud and risk vendor evaluation, recommendation, and onboarding
Qualifications:
- 5+ years of experience in online fraud risk mitigation
- Analytic and problem-solving skills with the proven ability to achieve business objectives
- Digital forensic skills and a demonstrated ability to build investigations
- Takes personal accountability for delivery of individual and team objectives
- Excellent interpersonal skills and the ability to work with geographically remote teams
- Collaborative communications that promote good working relationships with others
- Superior written and verbal communication skills to communicate fraud and technology concepts to internal and external teams
- Must be self-motivated and results oriented
- Flexible approach to working hours to support global business operations
Preferred skills:
- BA/BS Degree or equivalent
- Experience in an eCommerce role
- Familiarity with digital media software and networking technologies, especially those related to Sony’s products, services, and devices
- Japanese language skills
#LI-SV1
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
PRIVACY NOTICE TO SIE LLC’S JOB APPLICANTS
This Privacy Notice explains what personal information we at Sony Interactive Entertainment LLC collect from you, and why we collect it and use it. This Notice covers our practices regarding the personal information of all applicants to our job positions. Please review it carefully.
Categories of personal information we collect from you
We collect personal information about you throughout the recruiting process, in particular the following categories. Generally, we obtain this information through our Recruiting Team:
A. Identification and contact information
- Direct identifiers such as your first and last name.
- Indirect identifiers such as a government ID, your Social Security, work permit or passport #.
- Contact information such as your email address, mailing address, telephone number.
B. Other information about you or that can be associated with you such as:
- Sensitive/Protected Data. During the recruitment process, you may (voluntarily) provide us with your ethnicity, gender, military service information, or physical or mental health information, as well as your national origin and citizenship.
- Professional or job position-related information , including your past professional experience, references; background verification; talent management and assessment; information regarding any conflicts of interests; and the terms and conditions of your job offer.
- Non-public education information , including information about your education records, such as grades and transcripts.