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Field Service Technician (Shawnee, OK)
2 years ago
Job Posting Title
Field Service Technician (Shawnee, OK)Summary
This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products. Individual is committed to the mission and principles of Aristocrat and the Customer Service organization.
This has been designated as a safety-sensitive job because it involves performing one or more tasks/duties that could reasonably affect the safety and health of the employee performing the task(s) or others.What you'll do
- Must be able to travel with little or no notice, potential extended periods and must be able to travel by air any day of the weekMust be willing to work extended hours, on-call for dispatch and variable work shifts
- Must be able to work in a fast-paced environment and handle several tasks at one time.
- Must be able to manually lift a maximum of 50 pounds. Manual lifting over 50 pounds requires 2 or more people.
- Must be able to manipulate weight in excess of 50 pounds, using equipment such as dollies, machine lifts, sign lifts, etc.
- Must be self-motivated and self-disciplined. Has a relentless desire for Quality and Continuous improvement.
- Must be able to obtain gaming licenses in all our approved gaming jurisdictions, Nevada Gaming Control Board (NVGB), a Passport and a valid driver’s license with a clean driving record.
- Must be able to maintain confidentiality of information regarding the company, company products and employee information.
- Must have good manual dexterity, eye/hand coordination, good eyesight and normal color differentiation.
- Maintain proper grooming and uniform and/or dress code.
- This is a smoking casino work environment.
What we're looking for
- High School Diploma or its equivalent.
- 2-year Electronics Degree preferred.
- Demonstrate problem resolution skills and the ability to learn.
- Working knowledge of Digital Electronics.
- Familiarity with networking technologies and troubleshooting.
- Understanding of Microsoft Office Suite products: Word, Excel, Outlook, etc.
- Must be at least 21 years of age.
- Must have a valid driver’s license and insurable thru Aristocrat’s Corporate insurance program.
- Must have basic verbal and written communication and customer service skills.
- Must be able to read, write, speak and understand English.
- Must obtain ATI Master Certification within 180 days of employment.
- Maintain ATI Master Certification on new product releases and internal programs within a directed time.
- Must be able to work independently and be team oriented, organized, detailed, goal, and results driven. For every business issue identified, offers suggestions and resolutions for correction.
Why Aristocrat?
- World Leader in Gaming Entertainment
- Robust benefits package
- Global career opportunities
Our Values
- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
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