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Employee Experience Coordinator

Headquartered in Montreal, Reflector, a company of the Bandai Namco group, is a new breed of studio working with top talents to create high-quality, compelling content for global audiences. By employing a true transmedia approach, where content is built outwards from fully fleshed “Storyworlds”, the company is able to tell richer, deeper stories that connect with fans everywhere.

The Employee Experience Coordinator will report to the People & Culture Director and will play a key role in the effectiveness of HR operations and in optimizing the employee experience.

·Establish proactive and positive working relationships with employees to help maintain a healthy work environment;

·Act as a point of contact with employees for any questions or needs related to HR policies and procedures, working conditions, work permits and others;

·Administratively support the People & Culture team in the department’s operations

·Coordinate and administratively track the full employee cycle, from hiring to departure, maintaining our tracking files, employee files and HR systems, and liaising with the payroll team;

·Develop and coordinate the onboarding process for new employees to ensure a positive and engaging experience;

·Develop and implement internal communication tools and calendar;

·Collect and analyze data and performance indicators, produce different reports as required;

·Collaborate on HR training, events and initiatives;

·Act as a point of contact between internal services such as payroll, legal and IT;

·Actively participates on select internal committees;

·Develop and maintain all policies and procedures related to human resources management.

·College studies in administration, human resource management or equivalent;

·Minimum of two (2) years of relevant experience in similar functions;

·Knowledge of employment legislation and regulations;

·Knowledge of Canadian immigration rules, an asset

·Ability to adapt to a growing and constantly changing environment;

·High level of customer service and demonstrated interpersonal skills;

·Excellent organizational, planning and priority management skills;

·Demonstrates autonomy, initiative, professionalism and discretion;

·Has excellent skills with the Office Suite;

·Excellent verbal, writing and writing skills.

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