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E-Commerce Coordinator: Insights and Activation

Job Description

What you'll do

Ubisoft, a global leader in the video games and entertainment software industry, is seeking an E-Commerce Coordinator: Insights and Activation to support its E-commerce marketing functions. The ideal candidate is an independent, solution-oriented team player with a robust knowledge in the executional expertise of audience related technologies, data sets and measurement plans. Also, a deep understanding of customer behavior-analysis and segmentation.

This person will work with the NCSA E-commerce teams, including Media, CRM, Data Science teams to influence the strategy towards the use of audience data across all channels, throughout a player’s lifecycle.

Reports to: E-commerce Audience Specialist

Responsibilities

Coordinate & support an audience strategy, analysis and framework for the NCSA E-commerce Store marketing teams

• Analyze opportunities & provide support to activate audiences across marketing channels
• Identify and analyze internal, external or multi-source audience data and opportunities that support business decision and campaigns, from planning phases through activation
• Coordinate with internal teams to align audience definition, usage, sharing
• Help define and manage audience processes to continually maintain and improve audience data quality and technology usage
• Maintain, automate and streamline multi-source audiences delivery using marketing related technologies
• Creation of weekly / ongoing reporting to find insights on key audience behavior related to identified marketing KPIs
• Regularly collaborate with internal partner (including legal) and vendors to ensure compliance associated with data-sharing, data-ingestion and data-transfer processes
• Become a subject matter expert in audience data management and insights - build a learning agenda to evangelize audience management best practices and educate marketers

Qualifications

What you bring

• BS/ MS degree in Business or Computer Science with a marketing background
• 2 years of professional related experience in CRM and/or Media
• Query languages knowledge (e.g. SQL)
• Analytical skills, used a analytics platform (e.g. Adobe Analytics, GA etc.)
• Proficiency in audience related technologies including advertising platforms (Google, Facebook, Saleforce etc)
• Ability to understand business problems, draw conclusions from data and recommend actions on how best to solve these problems.
• Ability to work in a fast paced, multiple project environment on an independent basis and in a proactive manner
• A team player who is able to work collaboratively within the group and across business units/functions
• Excellent organizational, communication and interpersonal skills
• Has experience in a reporting platform (e.g. Data Studio, Tableau, Qlik) (nice to have)
• Experience with syndicated research and local data partners/tools (Nielsen, ComScore, etc.) as well as consumer and market research practices. (nice to have)

What to send our way

• Your CV, highlighting your education, experience, and skills

Additional Information

At Ubisoft Montreal, a preeminent developer of video games located in Montreal’s dynamic Mile-End neighbourhood since 1997, we offer a work environment unique in the industry for allowing you to build and cultivate games that are part of critically acclaimed, iconic AAA franchises of international repute.

When you join Ubi Montreal, you enter a community of passionate, extraordinary developers connected by their need to innovate, to be creative and to work with the latest technology. You’ll discover a world where employees enjoy constant career advancement, a supportive learning environment, and competitive compensation packages.

More than anything, at Ubi Montreal, you will regularly ship a variety of big, quality titles – Assassin’s Creed, Far Cry, Rainbow Six, Watch_Dogs, For Honor and… well we can’t disclose all our secrets just yet… – and work with some of the most talented people in the industry.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status.