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Distribution Support Specialist

Keyword Studios
Indianapolis Indiana United States
1 month ago

Work hours: 8:00 am - 5:00 pm (occasional overtime possible)

Pay rate: $23.00+/hr

Keywords Studios is currently seeking an enthusiastic Distribution Support Specialist to join our Product Research and Development team. This exciting opportunity involves collaborating with our esteemed pharmaceutical client in the vibrant city of Indianapolis, IN.


o Create and confirm orders for IWRS and non IWRS studies.

o Confirm shipments in the CTWIN distribution system.

o Work with any Miscellaneous issues.

o Cancel orders.

o Create orders for the Expanded access program: Compassionate Care.

o Use CT-WIN to analyze shipping data in support of processing distribution excursions.

o Email the Hubs or Depots regarding their shipments and include any paperwork associated with it.

o Follow up with Shipping/Receiving Hub/Depots on shipment status/stickering status and updating on-line/internal tracking spreadsheets.

o Create shipping files and manage transfer of documentation to warehouse personnel.

o Manage group email boxes and process date and requests.

o Process Tool 100’s in support of dispositioning shipments to sites.

o Use Trackwise in support of processing Distribution excursions.

o Route and manage Tool 100’s in Veeva vault to support POD +20 process to make unreceived clinical site orders not fit for use (NFFU).

o Confirm orders for the Investigator initiated trial reorder process.

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges.


o Attention to detail.

o Ability to manage multiple priorities and meet timelines.

o Ability to build collaborative working relationships.

o Working knowledge of cGMP and cGDP requirements.

o Critical thinking and problem solving skills.

o Good written and verbal communication skills.

o Learning agility and self-management skills.

o Ability to learn a variety of IT systems (e.g. CT Win, Regulus, Excel tools)


KeyWords provides all its contingent workforce with:

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