Distribution Support Services Associate

Keyword Studios
Indianapolis Indiana United States
19 days ago

Please note that vaccination is not considered to be fully in effect until 14 days after the 2nd shot. There is also a 3-4 week waiting period between the 1st and 2nd shot.

Work Location: Indianapolis, IN (onsite)

Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST

Overtime: Occasional

Pay Rate: $22+ /hour

This team is responsible for providing documentation for clinical trial and compassionate care drugs shipped around the world. They are responsible for ensuring the documentation meets the requirements of the specific country.


- Daily Transactional Support

- Create receipt and shipping files, and manage transfer of documentation to warehouse personnel

- Obtain required documentation from multiple sources coming from the following

- Communicate with carriers and hubs/depots to facilitate shipment activities

- Order management

- Confirm shipments in CTWIN warehouse management and distribution system

- Track/confirm/receive Proof of Delivery and Acknowledgement of Receipt

- Manage group email boxes and process data and requests

- Reporting

- Investigator Initiated Trial Reorder Process

- Supply planning transfers/Daily transactional support

- Discuss impact to supplies as needed, based on material usage, temperature excursions, and other instances to make adjustments as directed by the Clinical Trial Supply Planning Organization

- Data entry into distribution business tools (Planning Receipt, Chrono and Planning Stickering)

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians .



KeyWords provides all its contingent workforce with:

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