Discord Community Manager - Transformers: Earth Wars
Space Ape Games
London England United Kingdom
5 days ago
We are looking for a driven, experienced Discord community manager who can grow and nurture our Transformers: Earth Wars community.
Transformers: Earth Wars is one of our most successful games and attracts a large number of players from all over the globe. Our Discord hosts thousands of players and fans of both game and brand. You will have close contact with the game team and will be the most direct link between community and the internal team.
As part of the Transformers: Earth Wars team, your focus is to communicate and engage with TF:EW players. You’re the face of our Discord server and an advocate for the players, sharing and providing insights to the game team and the broader company.
Your daily tasks will include working with our group of moderators, members of the community and our influencers. You’ll take ownership of the guidelines, setup and organisation of our Discord server and shape it to become a great place for our players to interact. You are involved with design discussions and the development of the game, as well as the formulation of social media strategies.
This is a remote position with high flexibility for when work is done. We do require a certain overlap with UK and US daytime for coordination with the team based in London, UK.
About Space Ape
At Space Ape we pride ourselves on our passion and the trust we place in our people. We look for driven, productive, team players who are relentless in their pursuit of our mission. There’s no bureaucracy here, we just get things done. Space Ape’s mission is to make the highest quality and most successful mobile games in the world. Founded in 2012 we’ve since launched four games: Samurai Siege, Rival Kingdoms, Transformers: Earth Wars and Fastlane: Road to Revenge. To date, our games have been installed by over 60 million people across over 150 countries
Our studio is currently 120 strong and built around the belief that small empowered teams make the best games. This philosophy enables us to innovate, move faster and have the creative ownership required to make the greatest games on mobile.
- Be the (Discord-) face of Transformers: Earth Wars
- Actively engage with our community
- Supervise our volunteer Discord moderators
- Provide regular reports on trending topics
- Ensure that guidelines and etiquette are followed
- Follow the game development closely and sync up with the team on all game changes and updates
- Relay important updates to our Discord user base
- Create engaging initiatives and chat events, budget will be provided
- Drive continuous improvement of our Discord channels and the Discord technology we are using
- Exceptional writing skills (native-level English)
- Experience in moderating communities. Do you have your own Discord server or a community platform that you manage? Tell us!
- Embedded in the gaming world. You know your audience. Geeking out is second nature to you.
- Resilient in the face of challenging crowds. You are the voice of reason calming down the room.
- Some availability during weekends (exact times to be discussed)
- Able to work in American times (Central or PST)
- Good knowledge of the Transformers world. Superfan is a plus!
You’re a digital native who loves to chat online. Communities in all shapes and sizes are what keeps you enthused and managing Discord servers is nothing new to you. You are comfortable chatting with a large audience and have a strong moral compass that guides your voice and choice of tonality. You’ve always felt that you have a calming effect on people and are able to switch easily between having blissful fun and talking seriously to agitated people.
We are looking for someone who knows Discord admin sections in and out, be it through private engagement or previous job experience, and is eager to make this growing platform part of their professional career.