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Director of Business Intelligence and Analytics
4 years ago
Here at Daybreak, we make great games that bring people together: to build them and to play them. Together we have built and introduced some of the most famed and beloved gaming franchises to millions of players worldwide including H1Z1 ® , DC Universe™ Online, PlanetSide ® , and EverQuest ® .
We are obsessed with the entire creation process and the passion for play is what makes us one with our players. From group raiding epics in Norrath to watching our favorite streamers ravage zombies in the post-apocalypse, we are devoted to delivering the ultimate gaming experience to our communities.
Let's make games better together! Are you up for the challenge? Here's some specifics on what we're looking for...
A highly driven and strategic Director of Business Intelligence and Analytics to manage, analyze and build upon our current data pipeline. This is a very hands-on position managing a small team. The ratio between individual contributor and management responsibilities is approximately 80/20. The person in this role will be integral in providing key insights into multiple areas of the business to help make strategic and tactical decisions. The Director of Business Intelligence and Analytics reports directly to the VP of Operations and will work closely with leaders in Finance, Game Development and Marketing.
Day to day responsibilities:
- Become an expert on Daybreak’s business and all data relevant to optimizing operational and financial performance
- Develop and maintain Daybreak’s data pipeline which includes but is not limited to data from live games, platform operations, third party vendors, and social media
- Provide hands-on implementation and subject-matter expertise around data warehouse, reporting data and ETL sub systems
- Utilize business expertise to develop and review key performance indicators and metrics for live games and operations
- Maintain interfaces between systems that facilitate the transmission and collection of data
- Analyze and make strategic and tactical business recommendations based on data interpretation and trends
- Create models, tables and dashboards within Tableau to visually represent data
- Determine full context of inquiries to get the best answers for stakeholders
- Build out new reporting structures and templates for data acquisition of new games
- Ensure data collected is accurate and valid
- Determine how requests are handled within the Business Intelligence team
- Ensure that resources are available to handle requests for both the BI and Database teams
Experience and Qualifications:
- 7+ years of experience in in areas of data management including analytics development and business intelligence
- 3+ years of team leadership experience
- Creative thinker and strong aptitude for asking data driven questions and finding answers
- Bachelor’s degree in Statistics, Applied Mathematics, Economics or Computer Science or other related field
- Comfortable presenting to Executives and Senior leadership
- Ability to partner with company stakeholders and determine full intent and scope of requests
- Strong skill in determining current data structures and systems and how to integrate new data sources and feeds into our current pipeline
- Exceptional organizational and time management
- Ability to multi-task and prioritize varying requests
- Excellent verbal and written communication skills
- Mastery of SQL and Excel
- Basic C# and Java programming knowledge
- Some understanding of Python
- MPP/columnar Database experience
- Strong database modeling skills
- Excellent data visualization skills
- Comfortable of working with Big Data
Plusses:
- Gaming industry experience
- Familiarity with Games as a Service and Free to play business models
- Amazon S3 experience
- Amazon Kinesis experience
About Daybreak San Diego:
Our headquarters is where gaming culture and the So Cal vibe collide; Creating a vibrant work environment that epitomizes our belief that every day should be well played. From our four-legged canine friends who can accompany us to work each day to company movie viewings, the perks of working at Daybreak San Diego extend well beyond the beautiful weather in this prime location.
Exceptional employee benefits: 18 days PTO first year; Robust Medical, Dental, Vision insurance coverage for entire family; Company matched 401k vested immediately; Flex Spending Accounts, generous tuition reimbursements, ultra-creative environment, bring your dog to work with you.
**Daybreak Games is an Equal Opportunity Employer, committed to Diversity in the workplace.**
*Employment agencies: Please don't contact this job post with unsolicited services or offers*
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