Director, Live Services AAA

Novato, CA
24 days ago


Are you a highly motivated and curious leader looking to join one of the most exciting teams in gaming? Are you passionate about understanding and optimizing user experiences? Are you intrigued by the opportunity to help set the strategy and own the outcomes for some of the world’s most beloved gaming franchises? If so, 2K may be the place for you!

Who We Are:

2K develops and publishes interactive entertainment globally for console systems, handheld gaming devices and personal computers, including smartphones and tablets. We are proud to publish and support many of today’s most critically acclaimed gaming franchises, including BioShock, Borderlands, NBA 2K, Sid Meier’s Civilization, XCOM and WWE 2K.

What We Need:
The Director of Live Services is a member of the 2K Growth team, responsible for leading Live Service strategy, planning, execution and optimization across multiple key AAA franchises, including Civ, XCOM, Borderlands and more. In this role, you will lead a team of commercial strategists and analysts responsible for charting a course for post-launch live services activities and engagement in close partnership with several key cross-functional teams. It is much more than just planning, though – your team will also drive live service execution, analysis and continued optimization based on the outcomes of our campaigns and activities. If you’re a curious, data-driven storyteller and creative problem solver with a passion for the types of gaming experiences listed above, this just may be the role for you!

Job Responsibilities Include:

Who We Think Will Be a Great Fit:
The ideal candidate is, first and foremost, passionate about optimizing great user experiences via data-driven insights and ideas. They are always seeking the ‘WHY’ and the ‘So What’ insights needed to move the ball forward. They are a strong, articulate leader who people are excited to partner with and follow. They are methodical (but agile), objective- and hypothesis-driven, experienced and comfortable working cross-functionally to tackle big questions. They are rigorous in testing hypotheses, and a dogged problem solver who loves finding new ways to delight our players.

The ideal candidate must have a solid understanding of video games and the industry to help our franchises and studios make great decisions. This doesn’t necessarily mean they have worked in the industry but does mean they have a sense of what live services looks like across different genres and experiences today, including those listed above. Solution oriented, creative problem solvers and relationship builders with great passion and enthusiasm for ever improving user experiences should find this role to be both incredibly exciting and fulfilling.


Location: Novato, CA | Flexible


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