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Director, EA Create Operations & Strategy

Electronic Arts Inc. is a global leader in interactive entertainment. We deliver games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres.

We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together accomplished people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.

Join us in driving the next revolution in games.

EA Create is a collective of content production teams partnering with game teams to achieve outstanding visuals, audio, and technology. As the Director of Operations & Strategy, you will oversee business and production operations for EA Create. You will report to the Senior Director of Product Development, EA Create.

What you will do:

• You will oversee the Business Operations team including RMO, PMO, Marcoms, Training and Analytics.
• You will oversee EA's External Development Intelligence (XDI) team to guide EA's investments across third-party vendors in partnership with Create's leadership and departmental leaders.
• You will oversee EA Create Shanghai, a content creation team focused on high-end visual production across multiple genres and art styles.
• You will manage the quarterly estimate and business review process in collaboration with Finance and department leaders across Create.
• You will develop a diverse and inclusive team, ensuring increased representation of underrepresented talent that reflects the diversity of the communities we work with.
• You will design Create's global-scale strategy that includes which regions, countries, cities are best suited for investment and which type of investment.
• In partnership with Finance, you will run financial management for your department including total operational and capital expenses, forecasting, developing chargeback models, and year-over-year budgeting.
• In partnership with Creative and Technical Directors, you will resolve production challenges, build long-term growth strategy, appropriate resource mix, distributed development strategy and manage partner team relationships and communications.

Who you are:

• You have 10+ years of operations and leadership experience
• You have experience managing large teams at scale with experience tracking projects from concept and previz phase through to final delivery.
• Experience managing cross-departmental productions and in-depth knowledge of project operations acquired from 5+ years of experience in project management on AAA game franchises or similar software development projects.
• Prior direct or indirect responsibility for a large, globally distributed workforce, including employees, strategic partners, and third-party vendors
• The ability to travel post-pandemic is required to manage global partnerships with studio teams and partners.