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Director, Business Analytics

Director, Business Analytics

Business Analytics and Forecasting, Global Analytics and Insights, CMO

We are looking for a Director to lead the BioWare Analytics team. This individual will be based in the Bioware studio located in Austin. This individual will work closely with the studio teams, Publishing, Product Marketing, development, finance, and ops, as well as GAI team members in Vancouver, San Francisco, Los Angeles, Edmonton, Montreal, Austin, Guildford, Montreal, Geneva and Bucharest. This is a leadership role on the team which means the right candidate will be responsible for driving influence in the studio, as well as centrally across GAI, and able to mentor, develop and lead a team of analysts on projects across a wide range of franchises and business models.

WHAT YOU'LL DO:

• Create a clear vision for the analytics team to inspire your team and excite your partners
• Support key stakeholders in BioWare studios, global publishing, and marketing with quality insights to make key product strategy decisions
• Elevate the quality of actionable insights across the team
• Find new opportunities in data to change the player experience and improve the product
• Develop plans and objectives for the team that align with Global Analytics and studio objectives
• Collaborate within the business analytics team and with the Global Analytics group, including Data Science, Marketing Analytics, Consumer Insights, and User Experience Research to build a holistic player perspective to the products you support
• Lead digital strategy discussions with studio and marketing to optimize the opportunity based on the objectives between studio, marketing, and publishing
• Partner with BI and reporting teams to develop requirements for dashboards and reports for live service teams as well as reports for execs

WHAT WE'RE LOOKING FOR:

• Relevant experience from these industries: gaming, banking, consulting, telecom, or retail
• Leading a multi-function analytics team across multiple products working with product managers
• Experience managing a team with multiple locations is a plus
• Ability to coach analytics talent to develop his or her skillset
• Experience with SQL: including extensive experience querying large, complex data sets
• Familiarity with a data visualization software package, e.g., Tableau
• Familiarity with a statistical software package, preferably R
• Good knowledge of Excel including macros, pivot tables, vlookups, charts and graphs
• Proven ability to work in a changing deadlines and priorities on multiple simultaneous projects
• A. or B.S. in Mathematics, Statistics, Economics, Computer Science, and/or Engineering Sciences – Master’s Degree a plus
• Willingness to travel to multiple studio locations across North America