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Digital Sales Specialist

Job Title: Digital Sales Specialist
Department: Digital Platforms Team
Reporting To: Sr. Digital Sales Manager
Employment Full Time Position
Location: San Francisco, CA

About Capcom:

Capcom is a leading worldwide developer, publisher and distributor of interactive entertainment for game consoles, PCs, handheld and wireless devices. Founded in 1983, the company has created hundreds of games including ground-breaking franchises Resident Evil®, Street Fighter®, Monster Hunter™, Ace Attorney®, Mega Man® and Devil May Cry®. Capcom maintains operations in the U.S., U.K., France, Germany, Tokyo, Taiwan, Hong Kong and Korea, with corporate headquarters located in Osaka, Japan. More information about Capcom and its products can be found at www.capcom.com or www.capcom-unity.com.

Position Intro:

The Digital Sales Specialist would be assisting the CUSA Digital Platforms Team, in analyzing and managing business operations for digital platforms titles. The Specialist will be exposed to the publishing operations in the interactive entertainment industry, through providing digital sales analysis and reporting, sales tracking, and promotions.

Will also work with cross- functional groups such as Senior Management, Marketing, Console Sales, and other relevant stakeholders.

Highly impactful in enabling new digital businesses opportunities for Capcom.

Responsibilities:

• Support Digital Platforms Team in daily digital business operations
• Partner with Capcom USA and Capcom Europe Digital Sales members to craft discount proposals for 1 st Party digital store sale campaigns
• Seek and secure internal approvals on sale proposals
• Communicate with 1 st Party contacts to confirm digital offers
• Compile reports on digital sales trends and present findings to Digital Platforms and Executive Teams
• Track and record digital promotions and inform Sales Analyst for forecasts and recaps
• Utilize Business Intelligence Tools to create sales report and analysis
• Data entry of discounts into Confluence as offers are confirmed by Digital Sales Managers
• Generate activation keys, track key inventory, and keep track of keys delivered to distributors
• Submit promotion and discount information into 1 st party portals for sales campaigns
• Assist in creation of marketing assets to promote sales/discounts
• Assist in ascertaining preferred digital content pricing from Capcom USA territory managers
• Fact-checking prices and discount rates on actual stores when the promotion launches
• Facilitate and triage day-to-day escalations and troubleshooting of issues
• Assist putting together a sales promotion report by capturing ad placements and social posts web and console dashboards
• Record meetings notes from Partner meetings and provide summaries with action items
• Other tasks/projects as assigned

Minimum Qualifications:

• Degree in Business Administration, marketing, economics, statistics, mathematics, accounting or finance or related.

Skills & Abilities:

• Strong numerical skills
• Advanced MS Excel skills
• Familiar with Word and PowerPoint
• Strong organization & problem solving skills
• Experience working with online databases
• Experience with DOMO, Tableau, Vanguard, BusinessObjects a plus.
• Familiarity with Capcom’s portfolio of IPs a plus
• Exceptional project management, analytical and prioritization skills
• Excellent communication & presentation skills

Other Requirements:

• Travel Requirements: May be required to travel domestic and/or internationally on occasion.
• Licenses, Certifications and Other: N/A
• Physical Demands ( Performance of the essential duties of this position includes the following physical demands and/or working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
• Must be able to lift up to 40 lbs.
• Must be able to lift and transport computer equipment (laptop)
• Must work a computer terminal, requiring long hours sitting, typing, and viewing a monitor.
• Physical activities include but are not limited to climbing, kneeling, crouching, stooping, standing, walking, lifting talking, hearing, seeing and repetitive motions.
• Must be able to travel to conduct and secure business (as needed)

Working Environments ( The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)

Work is generally performed in an office environment and the noise level is usually moderate. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

Additional Information

This job description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and changed from time to time based upon matters such as, but not limited to, variations in shift schedules, work demands, seasons, service levels and management’s decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification.