This job might no longer be available.

Digital Content Program Manager

Sony Playstation
San Mateo, CA, United States
4 years ago
Apply

PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

PlayStation is for everyone! Our Global Consumer Experience (CX) Projects & Planning team leads end-to-end CX projects and represents CX for high-profile engineering projects & releases by planning requirements with internal customers and ushering projects through the entire project life-cycle.

Are you are a strategic thinker who enjoys removing obstacles and is able to lead cross-regional and cross-functional teams? Do you have experience performing under pressure in a dynamic environment and can partner across an organizational matrix to deliver efficient results against challenging timelines? Are you passionate about online gaming and have an interest in media and entertainment? As a Digital Content Program Manager, you will drive all Global Consumer Experience related activities for PlayStation Games, applications and promotions.

You will own the end-to-end consumer journey from when a consumer encounters an issue and needs help to finding the solution. You will be accountable for identifying key consumer issues and working cross-functionally with internal partners to share impact and feedback that lead to improvements in the overall consumer experience.

You will provide territory expertise and mentor-ship internally and externally, advising on topics including local legal and regulatory requirements, commercial standard methodology and specific territory opportunities and nuances. You will also maintain a network of key internal and external contacts across the territory to ensure activities can be executed effectively. Working with Partner Operations you ensure a smooth process for publishing the Partners content, and are the first point of contact for multiple teams internally and externally, with the ability to understand and find resolution for all issues that may impact the Partner’s business with SIE.

The Job:

Qualifications

Preferred Experience / Education:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.

Create Your Profile — Game companies can contact you with their relevant job openings.
Apply

Jobs at Sony Playstation

Management jobs