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Developer Relations: QA Lead

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

Developer Relations QA Lead at Epic

What we do

Epic Games is looking to expand its internal Quality Assurance team. We are looking for serious QA professionals with wide ranging skills and experience who want to work embedded on a development team. This position owns the testing process, risk management, and quality evaluation of a given feature, function or set of work, where you will be part of a rapidly iterating development team working closely with developers and production. If you're excited about working in a fast-paced environment and are highly motivated to ensure the best possible user experience, then we'd like to speak with you!

What you’ll do

Epic is seeking a QA Lead to join our Fortnite Creative Developer Relations team. You will be leading a group of internal and external testers, working directly with our Developer Relations group to prepare community-created Fortnite experiences for launch to millions of players.

We are a tight group within a large organization that prizes intelligence, creativity, and nimble problem-solving skills. Our ideal candidate is a self-starter with game QA management experience and has a passion for growing our global community of game creators.

In this role, you will

• Assign, supervise, and evaluate the performance of appropriate internal and external resources for the testing, documentation, and research of relevant issues on community-created content from across the Fortnite ecosystem
• Review game content and metadata against a variety of requirement sets, documenting variations and deficiencies
• Collaborate with Developer Relations and Creator Ecosystem team to analyze qualitative and quantitative game test results, evaluate their importance across a matrix of factors, and action against them in real time
• Maintain an expert knowledge of popular community-created games and genres
• Advocate for the creators experience and needs through data and feedback; be the voice of the creators in the room

What we’re looking for

• 2+ years of QA management experience in the games industry
• Deep understanding of Fortnite Creative and the Fortnite creator ecosystem.
• Experience working on a hybrid in-house/outsourced team in a fast-paced environment
• Breathtaking time-management and multitasking capabilities
• Skilled writer of detailed issue documentation and test plans
• Strong communication skills, ability to advocate
• Experience using qualitative metrics to measure types of fun
• Expert user of issue tracking tools such as JIRA

• Selfless collaborator with and inspirational leader of small teams on short deadlines
  

Nice to have skills

• Experience in developer or community relations
• Experience managing outsourced resources
• Prior experience testing user-generated content

Epic Job + Epic Benefits = Epic Life

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay for 100% of the premiums for both you and your dependents. We offer coverage for Medical, Dental, Vision HRA, Long Term Disability, AD&D and Life Insurance, 401k.

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.