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Developer Partner Manager - Online Game Producer

AccelByte
Remote
1 year ago
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At AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games. The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game and distribution platforms in the world including Fortnite, Epic Store, Xbox Live, PlayStation Network, and EA Origin. We are backed by top investors including Softbank, Sony Interactive Entertainment, Galaxy Interactive, NetEase, and Krafton. Our latest Series B funding has firmly solidified our place as a top player in the gaming industry. AccelByte’s talent has decades of experience building and shipping some of the largest game and distribution platforms in the world.

We believe that the best companies empower employees to make decisions, obsess about the best user experience, and are not afraid to make and learn from their mistakes. Our culture is based on humility, openness to feedback, drive, and collaboration, which we feel results in the best-performing teams. As a company that values diversity, inclusion, and employee growth, our employees have opportunities to work with and learn from teams all over the world. We offer competitive salaries, a full range of health benefits, social activities, career growth opportunities, and an amazing team. Come join us!

Position Summary:

In this role, you will engage with game developers as customers to help them launch & grow their games, apply our product & features to solve their needs, help us align with their goals, and coordinate the building & shipping of product features that are useful & delightful to our game developer customers in a timely manner.

Essential Functions/Responsibilities:

The Developer Partner Manager is accountable for the following functions and responsibilities:

  • Accountable for clients’ success using the Accelbyte’s solutions
  • Manage client expectations and provide transparency
  • Regularly engage with clients to ensure successful delivery of multiple client engagements and smooth client launch experience
  • Understand client goals and milestones and act as their champion to our internal teams
  • Help unblock challenges and assist clients in achieving milestones & goals by applying the right level of support
  • Gather requirements regarding client projects’ features & tasks and work with our engineering teams to clarify specifications
  • General account & client relationship management
  • Raise awareness regarding client feedbacks to Accelbyte’s leadership and cross-functional teams
  • Support Accelbyte’s Business Development and Sales team on opportunities and technical evaluations
  • Perform other duties as assigned

Qualifications/Experience Required:

  • 2+ years of experience in program management, client partnerships, ecosystem growth, and/or developer relations
  • Previous software development experience
  • Deep understanding of software development process and project management methodologies
  • Previous experience in working directly with clients and managing client relationships
  • Expertise in designing complicated software systems
  • Proven ability to be adaptable, client-focused, and solutions oriented
  • High-level communication skills and ability to establish trusted relationships with partners
  • Ability to ramp-up quickly on new technology and end-to-end scenarios
  • Ability to move fast with a clear customer-driven approach, leading through ambiguity, and aligning teams to execute quickly on the right direction
  • Proficiency in written and verbal English language
  • Flexibility to adjust to work routines/schedules, as required, to meet the needs of the company and expectations of customers

Qualifications/Experience Preferred:

  • Previous experience in shipping games
  • Previous experience working with distributed teams
  • Experience working in a multinational technology startup is a big plus

AccelByte Inc is an Equal Employment Opportunity Employer, all qualified candidates applicants will receive consideration for employment without regard to race, religion, gender, national origin, sexual orientation, marital status, age, or disability. Our culture is innovative and inclusive, and we value our people the highest.

Please visit our career page for a complete listing of our open positions: https://accelbyte.io/careers

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