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DevOps Engineer Intern

We are EA
And we make games – how cool is that? In fact, we entertain millions of people across the globe 24/7 with the most amazing and immersive interactive software in the industry. But making games and delivering a flawless player experience is hard work. That’s why we employ the most creative, resourceful and passionate people in the industry.

The Challenge Ahead
We are a group of DevOps engineers who collaborate with multiple teams to provide online services that enhance the game experience. We support a multi-billion-dollar video game ecosystem and various non-development business units within EA – our portfolio is wide. Our environments are continuously challenged by marketing promotions, game launches, and security threats. We are passionate about automation and ensuring high standards.

Who You Are

• A self-starter with a considerable breadth of technical knowledge and the ability to dig deep when necessary.
• Someone who communicates well with people across dozens of teams and practices.
• An engineer with a passion for excellence, a devotion to automation, and an eye for efficiency.
• A consummate problem solver.

Who We Are
We are a multi-discipline team of engineers supporting our live services and the developers who create them. As DevOps engineers our role covers the entire life-cycle of a product, from helping the developers with architecture and delivery to on-call incident response and triage. We focus heavily on automation and continuous integration/delivery, ensuring that everything we deliver is robust, efficient, and supportable. Our responsibilities include
A self-starter with a considerable breadth of technical knowledge and the ability to dig deep when necessary.

• Being the escalation path for on-call incident response and triage
• Performing root cause analysis and post-mortems with an eye towards future prevention
• Creating configuration management and infrastructure automation
• Designing and implementing CI/CD pipelines for all that we build
• Designing and delivering core infrastructure services
• Preemptively creating stability, security, and performance improvements via metric/monitoring analysis
• Making sure every service has a complete high-availability and disaster recovery story
• Maintaining security standards across everything we support
• Producing documentation, runbooks, and support tooling for online support teams

Your Skills
The systems we support are incredibly diverse, produced by dozens of teams from around the world. Accordingly the ideal candidate will have a diverse skill set and always be eager to expand it. More importantly, they will be able to apply their conceptual understanding to new technologies and tools rapidly. Being a self-starter and having a personal dedication to continuous learning is key. The below is a representative but non-exhaustive list of the skills we are looking for in a successful candidate.

• Currently enrolled in a bachelor level degree program in computer science or related technical disciplines (or equivalent)
• Systems Administration: a strong understanding of *nix is mandatory. Familiarity with both RHEL and Debian family distros is preferred. Skills with ad-hoc scripting a plus. Understanding of core services like DNS, DHCP, LDAP, logging, etc.
• Networking: a understanding of networking basics is a plus.
• Programming Languages: experience with Go, Ruby and Python is a plus.
• Automation: experience with configuration management and infrastructure as code tools is preferred. Chef (preferred), Terraform (preferred), Packer, CloudFormation, etc.
• A basic understanding and some experience with Virtualization, Containerization, Cloud Computing: AWS (preferred), GCP, Azure, VMWare ecosystem, Kubernetes (preferred), Docker, Vagrant, etc. is preferred.