Deputy Manager

Aristocrat
Gurugram Haryana 122002 India
8 days ago
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Summary

The Service Desk Consultant is responsible for actioning all first level employee and vendor enquiries, triaging 2nd level escalations to relevant Accounts Payable team members to action and ensuring a high level customer satisfaction.
Monitoring tends in Service Now tickets with a view to making necessary changes in process or systems configurations to mitigate the issues.
Building supporting tools, templates and guidelines to support our internal users.
The ideal candidate will have impeccable customer relationship skills and be an expert at all Accounts Payable processes.

What you'll do

What we're looking for

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