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Demand Operations Manager

Who we are:

Chartboost is the leading in-app monetization and programmatic advertising platform. We reach a mobile audience of over 900 million monthly unique users globally and process over 200 billion ad requests. The Chartboost SDK is the highest-integrated independent mobile ad SDK and through the Chartboost Exchange, Ad Network, DSP and other services, we empower mobile app developers to build businesses, while connecting advertisers to highly engaged audiences.

About the role:

We’re seeking a results-driven, analytical & entrepreneurial-minded Demand Operations Manager to help manage all facets of Chartboost demand, margin optimization, and network health.

Working with Account Management, Sales, and BI, the primary functions of this role are to manage the setup, QA, and performance of Chartboost demand to achieve success and growth for our advertisers. Monitoring and improving network health, optimizing advertiser/supply pairing, and strategic data analysis will be the main part of your day to day.

The ideal candidate is familiar with the mobile industry and has experience working at or directly with mobile advertising/monetization. You should be able to communicate clearly and concisely to internal and external stakeholders while successfully overseeing multiple live projects. A strong data & analytical mindset and the ability to make informed data driven decisions are a must.

You should also have a strong knowledge of the mobile ad-tech ecosystem and familiarity with key concepts like ROAS, CPI, IPM, CTR, etc. Proficiency in Microsoft Excel and Google Suite required.

This is an individual contributor role based in Chartboost's Amsterdam office.

What you’ll do:

• Serve as a trusted main point of contact for advanced troubleshooting and debugging efforts across programmatic campaigns
• Proactively communicate goal achievement & opportunities
• Daily data analysis to identify new growth areas and reduce waste
• Troubleshoot performance and manage targeting, constraints, ROAS, and margin
• Participate and/or lead diverse network health and demand and supply matching initiatives
• Act as liaison with engineering & product teams

Who you are:

• 2+ years of experience in Ad Operations, Data Analysis, Monetization/UA, Account Management, Technical Support or relevant field at a mobile/online gaming company, advertising agency, ad network, DSP or SSP
• Results oriented with strong decision-making skills and the ability to prioritize multiple objectives while meeting aggressive goals
• Comfortable communicating with both business and engineering teams
• Must be a self-starter, willing to take initiative and drive results
• Extremely data and process-oriented, but flexible around business needs
• Demonstrated analytical skills to identify trends, opportunities, and threats
• Advanced use of Excel/Google Sheets and proficient data analysis

Bonus points:

• You have experience working in programmatic/RTB environments
• Experienced SQL skills

What we offer:

• The opportunity to help build a company with the original team
• Work in an incredible, centrally located office near Dam Square, easily accessible by public transport and by car
• Free daily lunch, drinks, snacks and game room
• 26 days of PTO

More about us:

We are proud of the product we have built and appreciate the impact it has on other people's businesses and lives. We want to be surrounded by people who are always finding opportunities to try something new and grow. We love data and anything that helps drive intelligent decisions and always design with the user in mind. Sounds like a fit? Join us, and be part of the team that will change the future of mobile gaming!

We are an equal opportunity employer — we celebrate diversity and are committed to creating an inclusive environment for all employees and make our hiring decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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