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Data Scientist, Trust & Safety - Operations

Roblox
San Mateo, CA, United States
1 year ago
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Every day, tens of millions of people from around the world come to Roblox to play, learn, work, and socialize in immersive digital experiences created by the community. Our vision is to build a platform that enables shared experiences among billions of users. This is what’s known as the metaverse: a persistent space where anyone can do just about anything they can imagine, from anywhere in the world and on any device. Join us and you’ll usher in a new category of human interaction while solving exceptional challenges that you won’t find anywhere else.

WHY ROBLOX?

Roblox is ushering in the next generation of entertainment, allowing people to imagine, create, and play together in immersive, user-generated worlds. We're the one and only fastest-growing entertainment platform that lets anyone teach themselves how to code, publish, and monetize any experience imaginable—across any device—reaching millions of players across the globe.

The impact that you can have at Roblox is powerful. We're looking for someone who's eager to take on a meaningful role in the success of Roblox on a massive scale. Someone who takes play seriously, but also isn't afraid to have some fun either. Someone who's ready to take Roblox—and their career—to the next level.

In 2019, we were honored to be recognized as a Certified Great Place to Work®. We've fostered a company culture that empowers people to do the most defining work of their career in an environment that's made up of the most passionate, team-oriented people you'll ever meet. Join the Roblox team where play rules and the possibilities are endless.

WHY DATA SCIENCE & ANALYTICS?

The Data Science & Analytics organization's mission is to increase our speed, frequency and accuracy of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product verticals, we use this tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure impact on our community of players and developers.

WHY TRUST & SAFETY - OPERATIONS?

Scaling the ability to keep our users safe amidst rapid growth is of critical importance at Roblox. In supporting these efforts we have a large and expanding operations workforce of Customer Support and Moderation professionals that help keep our users safe and secure by doing things like reviewing published content, analyzing possible policy violations, or more generally helping customers through account related issues. In order to scale with the growth of our users we want to make sure that our operations are both effective and efficient and thus are seeking a data scientist to help analyze and optimize the operations efforts of these teams. From studying common user pain points within operations tasks, to forecasting future workforce needs, to making systems to effectively optimizing the accuracy and efficiency of our decisions, we want to help bring a heavily data driven process to making sure our operations teams remain highly efficient and impactful.

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Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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