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Data Center Technician

Job Description

Ubisoft Montreal, an industry leading developer of video games, located in the heart of Montreal’s Mile-End, offers a unique environment where creativity, teamwork and cutting-edge technology bring to life critically acclaimed video games and iconic AAA franchises. You will benefit from a competitive compensation package, an open learning environment, and contribute to an international team driving innovation.

We are looking for you: Someone who likes being part of the creation and delivery of successful IT solutions on which video game production teams can rely.

Summary

The Data Center Technician is responsible for daily physical operations in the data center and management of the stockroom. He is responsible for the resolution of hardware issues and deployment of new systems. He ensures that any change in the Data Center is tracked properly.

Mission

The main responsibilities and routine tasks of the Data Center Technician are to:

• Deploy equipment and its needed connectivity in the data center;
• Maintain correct identification of equipment;
• Perform server hardware maintenance and upgrades;
• Apply basic configuration on hosted equipment (iLO, DRAC, switch ports, etc.)
• Maintain a clean and tidy environment through general housekeeping activities;
• Escalate problems and issues to the Operations Team;
• Resolve requests and faults logged;

• Manage RMAs with manufacturers;
• Ensure reception of equipment;
• Carry out all other related tasks.
• Good physical condition to lift heavy equipement on a daily basis.
• Be available for Oncall rotations during nights, weekends and holidays
• Monitor and respond to critical issues related to Datacenter equipement

Qualifications

Education

College diploma in Information Technology, or equivalent experience.

Relevant experience

2+ years of experience as a Data Center Technician

Certified Data Center Professional (CDCP) certification is an asset

Skills

• Superior attention to detail
• Organized and Autonomous
• Ability to interface with suppliers
• Capacity to manage emergencies
• Aptitude for quickly learning new technologies
• Have good interpersonal and communication skills
• Ability to work effectively in a fast paced changing environment

Knowledge

• Expertise in cabling techniques and materials
• Knowledge of data center lexicon
• Knowledge of electrical and HVAC technologies
• Knowledge in server hardware

Additional Information

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status.