This job might no longer be available.

Sr. Manager, Data Center Operations

Who We Are:

Take-Two develops, publishes and markets some of the world's biggest games. We publish products through our labels Rockstar Games, 2K, Ghost Story, PlayDots, Social Point as well as Private Division label and Nordeus. Our Rockstar label creates Grand Theft Auto and Red Dead Redemption, two of the most critically acclaimed gaming franchises in history. Our 2K label creates games like NBA 2K, WWE 2K, Bioshock, Borderlands, Evolve, XCOM and the beloved Sid Meier's Civilization. Our Private Division label publishes Kerbal Space Program, Ancestors and The Outer Worlds.

While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

The ChallengeThe Sr. Manager, Data Center Operations will plan, coordinate and lead our Operations team, senior data center smart hands, contractors and consultants. This also includes developing, maintaining, supporting, and optimizing key functional areas in the data centers, such as device management, power, environmental monitoring and other infrastructure. The Operations Manager will also schedule and direct activities to resolve hardware problems in a timely and accurate fashion.

The person in this role will provide leadership for day-to-day operations of the data center and NOC teams. In addition, you will implement or improve existing SLAs, production support, tools, and industry standards for our data centers.

What You’ll Take On

• Providing day-to-day leadership and direction for the datacenter and NOC team.
• Coordinating with IT, and business teams to develop strategies that ensure achievement of data center capacity in accordance with the data center standards.
• Designing and implementing short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
• Developing, implementing, and maintaining policies and procedures
• Monitoring all power, cooling, and humidity to maintain an optimal environment for our servers and network equipment in our data centers
• Monitoring alerts of all circuits and our network stack at all our remote offices and data centers
• Monitoring of all functional resources required for growth and ensure the appropriate work is being done to keep ahead of the growth.
• Keeping track of developing trends in data center technologies
• Working with IT teams to identify issues and assist in timely resolution to the issue with infrastructure teams.
• Working on incident management, RCA/Problem Management, Change Management, Event Management, SLAs, and production support
• Working with peer Infrastructure and other IT Department Managers to provide input into the strategic road map for Data Center technical platforms.
• Maintaining an effective professional relationship with IT managers.
• Building a culture of pro-activity, business cooperation, continuous improvement, and exceptional service delivery

What You Bring

• 5+ years hands-on technical experience building and supporting data centers, ideally with 2+ years in a Team Lead capacity
• Extensive experience leading infrastructure delivery teams inclusive of scope, scheduling, budgeting, and project planning in an environment with aggressive delivery goals
• Expertise with vendor management, negotiation and oversight of vendor resources
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
• Expertise in various data center hardware, cabling, environmental, and power standards
• You must have a solid understanding of network and computing, hardware and software technology
• Experience with monitoring systems: we use Check_MK for monitoring and alerting, Grafana for plotting and trending, and Splunk for reports and alerting

Great to Have

• Knowledgeable in Device42
• Knowledge of Sunbird PowerIQ

What We Offer You:

• Great Company Culture . Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth : As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, to be inquisitive and collaborative and to grow within and around the company.
• Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
• Benefits . Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
• Perks . Fitness allowance, employee discount programs, free games & events, stocked pantries and the ability to earn up to $500+ per year for taking care of yourself and more!

Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

#LI-PH1