Customer Support Team Lead - Video Games

Keyword Studios
Bucharest Bucharest Romania
2 months ago
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Keywords is an international technical service provider to the global Video Game Industry with 50+ offices across 20 countries and 4 continents.

Our Player Support Service Line is looking for an enthusiastic and experienced Customer Support Team Lead to work on different multilingual projects and work closely with the agents, clients and project managers putting both client and agent satisfaction as a priority and also own the success of the projects.

Our Customer Support Team Lead will also own the success of the projects and will be in charge of managing, leading, motivating, coaching and training to their teams as well as creating schedules and perform tasks based on the clients’ requirement.

Main responsibilities will be in particular:

Requirements

Benefits

Our recruitment team will conduct full online recruitment to accommodate those interested in applying.

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