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Customer Support Specialist
10 days ago
Playtika (NASDAQ: PLTK) is a mobile gaming entertainment and technology market leader with a portfolio of multiple game titles.
Founded in 2010, Playtika was among the first to offer free-to-play social games on social networks and, shortly after, on mobile platforms.
Headquartered in Herzliya, Israel, and guided by a mission to entertain the world through infinite ways to play, Playtika has offices worldwide and over 4,000 employees.
We are successfully applying our intuitive understanding of what players want. That's why we have over 35 million players.
As a digital entertainment powerhouse, Playtika processes more than 9TB of data daily. Our games are continuously evolving journeys, personalized to deliver new challenges and surprising thrills, at every twist and every turn.
At Playtika we don’t just build games, we bring them to life!
CUSTOMER SUPPORT Playtikans are problem solvers, who can think analytically. You want to work at a growing international company with great perks and benefits, using your English skills and the flexibility to work morning, day and night shifts.
- JEDI of customer service, comfortable being the point of contact between the company and its clients. Responding to customers' requests and presenting comprehensive information regarding the products and services offered by the company;
- MASTER of troubleshooting and resolving technical difficulties;
- KING of customer retention and managing complaints;
- CAPTAIN of the team, committed to the team and common goals.
- All about the customer;
- A balancer of time and prioritization;
- Computer savvy, multi-tasker, operator of multiple applications and platforms at the same time;
- The get-it-done type, creative, committed and wanting to constantly learn;
- A social player, the team-mate to end all team-mates.
- Flexibility to work in shifts;
- English proficiency both written and spoken
Nice to have:
If you have previous work experience in customer service or technical support
- Quarterly & Performance Bonus
- Daily Lunch
- Fresh Fruits, Yogurts, Ice-cream, Snacks, Drinks, Coffee etc.
- Meal Vouchers
- Holiday Vouchers
- Long Weekends
- 1 Day Off for your birthday
- Private Medical Subscription
- Private Dental Subscription
- Private Pension
- Wellbeing Plan
- Birthday Gift
- Bonus & Gift Cards for special events (Easter, 1st of June, 8th of March, Christmas)
- Transport Settlement
- Parking Facilities
- Exciting company events
- Games: pool table, ping-pong, fussball, air hockey etc.
- Central Location: Timpuri Noi
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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