Customer Support / Localisation Specialist - Remote - Contract

Hutch
London England United Kingdom
2 months ago
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Customer Support / Localisation Specialist - Remote | Customer Support | Remote| Contract

We’re Hutch Games, a mobile games developer & publisher with studios in central London, Dundee and Canada. Our mission is to build the most diverse and engaged automotive gaming community on mobile. Our games have been played by over 300 million people, with new titles in development.

We believe in putting our people first. Here you can make games without sacrificing quality time with family and friends. We strive to ensure our people are happy and healthy.

Our teams are small and empowered; they have the independence to take on creative and technical challenges together, work collaboratively, make great games, and have fun along the way.

We believe in; Looking after our people, small empowered teams, complete transparency, test, learn repeat, community at the core and the freedom to focus on what truly makes a difference to our players.

We’re driven by our players! Come and join the mission!

Customer Support / Localisation Specialist - Remote - Contract

We’re looking for someone passionate about cars, games, and helping players get the most from our titles. You will work in our Customer/Player Support team, answering queries and questions from our players. Reporting in to the Senior Player Support Manager, the role will mainly focus on Customer Support, interacting with VIP players, supervising vendor-managed agents, and localising QA and ad hoc tasks.

This is a remote contract role, you will work from home, and we’re looking for someone to work 40 hours per week, including one day at the weekend.

Responsibilities:

Requirements

Desirable Skills

Benefits

Life at Hutch

Our HQ is in the heart of Shoreditch, central London with other offices in Dundee and Mahone Bay, Nova Scotia. We're an agile, creative team with people at the core of our values. We reward our employees with

We value diversity, and as an equal opportunity employer, we encourage applications from all suitable applicants. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Please see Hutch Privacy Policy for details on how Hutch uses your personal data.

Come and find out more about Hutch. We make racing games, but it’s not the only thing that drives us - https://www.hutch.io/

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