Customer Support Engineer

Improbable
London, United Kingdom
5 months ago

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Improbable believes in a future where new, virtual worlds will augment human experience and become as meaningful, lasting and rich as the physical world. We call this the Multiversal Self.

Our platform, SpatialOS, lets developers transcend the limits of regular computation, allowing swarms of servers running in the cloud to cooperate in order to simulate worlds far larger and more complex than any single server could.

At Improbable, you are surrounded by people who want to improve everything and everyone around them, and who compel you to improve yourself. We’re motivated by the fulfilment of solving hard problems to achieve something profound and transformative.

Your Mission

In this role, you will be working with our engineering teams to take ownership of customer needs, by following up from tickets and communicating updates with and between internal teams.

You will be the face of Improbable for our customers, and you will be responsible for providing quick and sound responses to customer questions and issues.

You will be part of fostering a strong community around our open platform, to share ideas and support each other.

Key Responsibilities

Competencies

The following would be advantageous:

Equal Opportunity

The best ideas are often the least expected and require new ways of thinking; that’s why our teams at Improbable are made up of an incredible range of talented people. Improbable is proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

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