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We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Agent. As a Customer Service Agent, you will play a vital role in providing excellent support and assistance to our valued players in their gaming journey. Your primary responsibility will be to handle customer tickets and store reviews using Zendesk, ensuring prompt and satisfactory resolutions. If you are passionate about mobile games, possess strong communication skills, and have experience with Zendesk, we would love to hear from you!
Interested? We would love to hear from you!
All submissions are confidential.
Tilting Point Media LLC (and its subsidiaries) is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, gender identity, age, sexual orientation, national origin, disability, parental status, socioeconomic background, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, termination, time off, and compensation.
At Tilting Point, we're committed to building an inclusive and diverse workforce that is more representative of the community of players we serve and creating a culture where everyone feels like welcomed.
Recruitment agencies & Headhunters: Tilting Point does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other organization location. Tilting Point is not responsible for any fees related to unsolicited resumes.