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Customer Support Agent with English and Chinese

Amber
Bucharest, Romania, Romania
2 years ago
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Player Support with Chinese & English

As a Player Support advisor, you will be supporting the players of a Live game, assisting them with queries regarding account settings, gameplay, purchasing, basic troubleshooting and other miscellaneous game related question they may have.

Of course, we are not limiting ourselves just to this , as we want to be as close as we can to the community and listen and gather their valuable feedback when they reach out to us.

Job Purpose:

First and foremost, one of our core values is Culture , and this is reflected in our daily activity.

We value each one of our players and we like to consider ourselves as being their trusty friends and be there for them whenever they need us. We are devoted to giving our partners incomparable service s by demonstrating exceptional quality , understanding cultural differences, showing empathy, proactiveness and resourcefulness.

Primary Duties and Responsibilities:

Qualification & Requirements:

Tools:

Nice to have:

What we offer:

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