Customer Support Agent with English & Chinese

Amber
Bucharest, Romania, Romania
14 days ago
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Player Support Agent wit h English & Chinese

As a Player Support agent , you will be supporting the players of a Live game, assisting them with queries regarding account settings, gameplay, purchasing, basic troubleshooting , and other miscellaneous game-related question they may have.

Of course, we are not limiting ourselves just to this, as we want to be as close as we can to the community and listen and gather their valuable feedback when they reach out to us.

Job Purpose:

First and foremost, one of our core values is Culture, and this is reflected in our daily activities.

We value each one of our players and we like to consider ourselves as their trusty friends and be there for them whenever they need us. We are devoted to giving our partners incomparable services by demonstrating exceptional quality, understanding cultural differences, and showing empathy, proactiveness , and resourcefulness.

Primary Duties and Responsibilities:

Qualification & Requirements:

Tools:

Nice to have:

What we offer:

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