Customer Success Manager

Skillz
Los Angeles, California, United States
12 days ago
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About Skillz:

Skillz is the leading mobile games platform connecting players in fair, fun, and meaningful competition.

The gaming industry is larger than movies, music, and books, with more than 2.7 billion gamers playing monthly and 10 million developers worldwide. Mobile is the fastest-growing segment of the gaming market, expected to increase from $86 billion last year to $161 billion in 2025.

As the first publicly-traded (NYSE: SKLZ) mobile esports platform, Skillz has pioneered the future of the gaming industry. The Skillz platform helps developers build multi-million dollar franchises by enabling social competition in their games. Leveraging its patented technology, Skillz hosts billions of casual esports tournaments for millions of mobile players worldwide, and distributes millions in prizes each month.

Through its philanthropic initiatives, Skillz has harnessed the power of its platform to transform the way nonprofits engage with donors, enabling anyone with a mobile device to support causes such as the American Red Cross , Susan G. Komen , American Cancer Society , and NAACP by playing in Skillz tournaments.

Skillz has also earned recognition as one of Fast Company’s Best Workplaces for Innovators , San Francisco Business Times’ Best Places to Work , Parity.org’s Best Companies for Women to Advance , Fast Company’s Most Innovative Companies , a two-time winner of CNBC’s Disruptor 50 , one of Forbes’ Next Billion-Dollar Startups , and the #1 fastest-growing company in America on the Inc. 5000.

What We’re Looking For :

This position is a critical customer facing role with responsibility for revenue growth development and retention for Skillz’s largest and most important gaming publishers/developers/studios. We’re seeking a passionate Customer Success Manager with extensive, high-touch client management skills to become part of the developer success team within our large account portfolio. The Customer Success Manager will be responsible for onboarding new strategic studios to the Skillz platform. CSM will focus on the use and adoption of our full suite of platform technologies and allied solutions, as they become available, and be the primary point-of-contact and trusted advisor to our clients over the long-term.

What You Will Do :

Your Skillz :

Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance .

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