Customer Success Engineer

Parsec
New York NY US
14 days ago
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Parsec’s goal is to help businesses embrace flexible work environments and keep their employees productive through ultra low latency, high performance, remote desktop technology. But Parsec isn’t your typical remote desktop tool. It was built for gaming, which makes it great for everything. Parsec for Teams leverages our technology to help some of the biggest names in gaming, entertainment, engineering, architecture, and more transition to a flexible work environment where people can decide when and where they work. Parsec has allowed customers like Electronic Arts, Blizzard, Ubisoft, and Square Enix to stay on schedule as they make some of the world’s favorite content.

Parsec is growing so that we can power flexible work across industries. The average Parsec for Teams user is already saving more than an hour each day using our software. That time gets put back into work, family, health, and more. We think this kind of freedom makes people happier, healthier, and more productive.

The opportunity

As a Customer Success Engineer at Parsec, you will be an early team member of our venture-backed, fast-growing Customer Success team. You will be critical to Parsec’s success, driving customer technical onboarding, resolving escalations, and providing technical support. You will have an opportunity to engage with some of the most creative and dynamic customers in the market, ensuring their successful transition to flexible and remote work as part of their day to day operations. You will also have the chance to define Parsec’s early success and accelerate your career trajectory as we continue to grow.

What you’ll do

Preferred Qualifications

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