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Customer Service Representative (Written Support)

Keyword Studios
Mexico
2 years ago
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Due to COVID-19, we are currently offering TEMPORARY remote positions and you must be available to come to work in our office when the project requires it.

Keywords Studios Mexico is looking for customer service representatives for written support.

POSITION SUMMARY:

Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

Requirements

  • Strong written and verbal communication skills in English.
  • Ability to multi-task.
  • Ability to easily adapt in a constant evolution environment
  • Excellent customer service skills
  • Ability to actively listen to instructions and execute tasks communicated.
  • Full-time availability
  • Living in Mexico City or Mexico State.
    • EDUCATION AND/OR EXPERIENCE:
  • High School Diploma or GED preferred but not required.
  • Over 18 years old

    • Benefits

  • Salary: $12,500 gross (before taxes)
  • Law Benefits.
  • 2 days off.
  • Career path.
    • PRIVACY POLICY:
    Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and acknowledge that your data will be managed in accordance with our privacy policy (https://www.keywordsstudios.com/privacy-policy)
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