This job might no longer be available.

Customer Service Representative - Russian

Twitch
London, UK
3 months ago

Apply

Twitch Customer Support is passionate about solving issues for all of Twitch’s community members. We are looking for exceptionally talented, bright, and driven people. In alignment with Amazon’s customer obsession philosophy we are bolstering our Customer Support team to provide world class service to all of our community members, whether they be creators, customers, developers, or viewers.

We are looking for a Customer Support Representative to join our growing team in either our San Francisco, London, or Irvine office. As a CSR on the Twitch Support team, you will need a broad skill set to be successful. Not only will you be directly responsible for supporting the wide variety of Twitch users, while ensuring they have the best possible experience, but you will also spend time working with product and engineering teams to share customer feedback and insights to help us build the best possible platform and services for our community.

As a CSR, you will review and resolve support requests utilizing a variety of software tools to navigate user accounts, research and review policies, as well as communicate effective solutions to our community in a fun and dynamic environment. Twitch has a positive, diverse, and supportive culture— Our global team is constantly iterating, solving problems, and working together to empower people around the world to better the Twitch community and connect in meaningful ways.

Responsibilities

Requirements

Bonus Points

Perks

Qualities of a Successful Candidate

#LI-TT2

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on Linkedin , Twitter and on our Blog .
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

More jobs at Twitch