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Customer Service Representative, Chinese

Wargaming
Singapore, North West, Singapore
3 years ago
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职位概述

客服专员的主要职责是为《坦克世界》的玩家提供服务和支持。理想的候选人应该也是狂热的游戏玩家,这样才能站在玩家的角度理解玩家的困境和情绪,并以积极地态度帮助玩家解决问题,并适当地安抚玩家的情绪。

直属上级

《坦克世界》产品经理

岗位职责

任职要求

优先考虑条件

Job Overview

The Customer Service representative will provide players with support for the World of Tanks title. The ideal candidate will be an avid gamer who understands and can relate to player's frustration when faced with issues and a desire to support them to resolve them.

Reports To

Product Manager, World of Tanks.

What will you do?

What are we looking for?

What additional skills will help you stand out?

About Wargaming:

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Delivering legendary games since 1998, Wargaming has grown to become one of the leaders in the free-to-play MMO gaming industry with 4500+ employees and more than 20 offices globally. Over 200 million players enjoy Wargaming’s titles across all major gaming platforms, including the massively popular World of Tanks and World of Warships.

Working in our company means always having interesting challenges and gaining valuable experience while working with top-class experts.

Take your place among our passionate and experienced team and bring out the best in yourself at Wargaming.

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